Encore Forums Encore Forums

Knowledgebase  Register  Login  My Profile  Inbox  Address Book  My Subscription  My Forums 

Photo Gallery  Member List  Search  Calendars  FAQ  Ticket List  Log Out

Are all my YEARS of projects from previous versions lost?

 
Logged in as: Guest
  Printable Version
All Forums >> [Product Forums] >> [Productivity Software] >> PrintMaster 2012 >> Are all my YEARS of projects from previous versions lost? Page: [1]
Login
Message << Older Topic   Newer Topic >>
Are all my YEARS of projects from previous versions lost? - 9/11/2011 5:24:01 PM   
icepurple

 

Posts: 1
Joined: 9/11/2011
Status: offline
I have had printmaster software for years. I upgraded my operating system from XP to Windows 7 and was unable to re-install printmaster 17. So I got a bright idea and said HEY! I'll upgrade my printmaster software to the latest and greatest. So can someone tell me what did I spend all my money for the latest software for if all my years of work is lost. This cannot be happening, there has got to be a way to use those projects from prior versions. So what makes a new version so great if years of work can't be accessed????? SOMEONE PLEASE HELP!!!!!
Post #: 1
RE: Are all my YEARS of projects from previous versions... - 9/11/2011 6:16:01 PM   
Brandy redux


Posts: 2376
Joined: 2/7/2007
Status: offline
Hi icepurple,

While it is true that projects which were created in PrintMaster 17 cannot be opened in PrintMaster 2012, it is clearly stated on the PrintMaster 2012 web site at broderbund.com that "*Only projects made in PrintMaster 2012, PrintMaster 2011 and PrintMaster 2.0 can be opened in PrintMaster 2012". And, that is because PrintMaster 2012 is not a true upgrade of the earlier versions of PrintMaster.

If you purchased PrintMaster 2012 within the last 30 days, please do keep in mind that you are eligible for a refund - even after the software has been opened and installed.

Please click on the link below

http://support.encore.com/customerservice/refunds.aspx

to check out the Refund Policy.

And, if you will click on the link below

http://forums.encoreusa.com/tm.asp?m=37938

you will see that PrintMaster 17 can be successfully installed on even a 64-bit version of Windows 7.

Or, if you prefer, you could purchase PrintMaster 18 here

http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=PrintMaster&x=0&y=0#/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=PrintMaster+18&rh=i%3Aaps%2Ck%3APrintMaster+18

or PrintMaster 18.1 here

http://www.broderbund.com/c-32-printmaster.aspx

And, if you will click on the link below

http://forums.encoreusa.com/tm.asp?m=37889

you will see that it is also possible to install both PrintMaster 18 and PrintMaster 18.1 on even a 64-bit version of Windows 7.

< Message edited by Brandy redux -- 9/11/2011 6:18:20 PM >


_____________________________

For More Help:
Click on the FAQ link at the top of this page
Then, click on the All FAQ's button on the next page

To contact me by email, please send your message to pine_97@yahoo.com

(in reply to icepurple)
Post #: 2
Page:   [1]
All Forums >> [Product Forums] >> [Productivity Software] >> PrintMaster 2012 >> Are all my YEARS of projects from previous versions lost? Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Please Note: In order to post a message on the forums, you will need to become an Encore Forum Member. Click on the Register link on the top of this page and follow the instructions to become an Encore Forum Member.

If you are a new member and need help using these forums, please click on the FAQ link at the top of this page.

Forum Software © ASPPlayground.NET Advanced Edition 2.4

0.031