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Failed To Create Picture

 
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All Forums >> [Product Forums] >> [Productivity Software] >> [PrintMaster 18.1 and older] >> PM General Functionality >> Failed To Create Picture Page: [1]
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Failed To Create Picture - 3/3/2016 4:41:09 PM   
nonnox15


Posts: 70
Joined: 6/14/2012
Status: offline
I am using PM 18, version 18.0.0
Lately I have not been able to retrieve clip art that I have used in the past.
I get a message "Failed To Create Picture."
I have tried reinstalling the program, repairing the install, but have had no success.
I am using Windows Vista 64 bit.
Any suggestions for correcting this problem?
Post #: 1
RE: Failed To Create Picture - 3/3/2016 4:48:34 PM   
ellengard


Posts: 3253
Joined: 10/2/2006
Status: offline
Try the advice in this post:
http://forums.encoreusa.com/tm.asp?m=40516

(in reply to nonnox15)
Post #: 2
RE: Failed To Create Picture - 3/3/2016 4:49:59 PM   
nonnox15


Posts: 70
Joined: 6/14/2012
Status: offline
I just brought up a project I has created in the past. Fortunately the graphic was trying to use was on that project.
When I tried to access it from the library, it came up in the project. a new copy.
But when I went back to the current project, and tried to access the same clip art, I again get the "Failed To Create Picture."
So, I copied it out of the old project and it pasted into the current project.
BUT, am I going to have to search for the clip art, (this time it was the first project I brought up, but it may not be that easy next time)
Or is there a correction for the problem?

(in reply to nonnox15)
Post #: 3
RE: Failed To Create Picture - 3/3/2016 5:07:22 PM   
ellengard


Posts: 3253
Joined: 10/2/2006
Status: offline
Try the advice in this post:
http://forums.encoreusa.com/tm.asp?m=40516

(in reply to nonnox15)
Post #: 4
RE: Failed To Create Picture - 3/7/2016 5:54:41 PM   
nonnox15


Posts: 70
Joined: 6/14/2012
Status: offline
I followed the instructions twice.
Still doesn't work.
I had to go to Dell to update the driver for the video card.
I followed the other instruct.
Since it didn't work the first time, I followed the instruction from the step 1.
The clip art I am trying to open still gives the message "Failed To Create Picture"
Any other suggestions that might work?

(in reply to ellengard)
Post #: 5
RE: Failed To Create Picture - 3/7/2016 7:53:00 PM   
ellengard


Posts: 3253
Joined: 10/2/2006
Status: offline
My guess is that it's an incompatibility issue with your operating system. PM18 is pre-Win7. Support for this product is limited to the support site knowledgebase only.

(in reply to nonnox15)
Post #: 6
RE: Failed To Create Picture - 3/7/2016 9:05:20 PM   
nonnox15


Posts: 70
Joined: 6/14/2012
Status: offline
It has worked before.
I have windows Vista, 64 Bit.
I opened a project that used that clipart and when I selected that clipart it came up fine.
But when I tried to select the same clip art in a new project it gave the "Failed To Create Picture" message.
That didn't seem right to me but I am not that knowledgeable about software.

(in reply to ellengard)
Post #: 7
RE: Failed To Create Picture - 3/7/2016 9:15:16 PM   
ellengard


Posts: 3253
Joined: 10/2/2006
Status: offline
Hmm, I should think PM18 should work fine with Vista. I thought you might be using Win8 or Win10. Sorry, can't help. I only know how to use the program's features, not how to fix tech issues.

(in reply to nonnox15)
Post #: 8
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