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print layout in Printmaster

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All Forums >> [Product Forums] >> [Productivity Software] >> PrintMaster 7.0 (released 2015) >> print layout in Printmaster Page: [1]
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print layout in Printmaster - 5/16/2017 12:53:38 PM   
RoyS

 

Posts: 10
Joined: 5/16/2017
Status: offline 		I am trying to print a card 5.5" wide by 4.25" high. I have setup as a custom project/custom size/5.5w by 4.25h. On the screen I have the checkerboard background. I have setup the text boxes with the text I want on this background. When I print I have various options on page layout. I cannot get the text to print correctly on the paper. It prints above the paper and only the bottom few lines of text actually appear at the top of the paper. How do I get the text to print on the paper as I see it on the screen?? Thanks to anyone who can help me! The manufacturer of this product has zero technical support.
Post #: 1
RE: print layout in Printmaster - 5/16/2017 1:59:00 PM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline 		Hello Roy,

Thank you for posting to our forums. Our products indeed do have technical support. Unfortunately, our technical support line is unable to answer questions on how to use the program. These forums are for how to questions.

In regards to your project, could you upload a screenshot to this forum? Also, how did you install the program? Have you checked for updates too?

Click on Help > Check for Updates.

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to RoyS)
Post #: 2
RE: print layout in Printmaster - 5/16/2017 2:23:35 PM   
RoyS

 

Posts: 10
Joined: 5/16/2017
Status: offline 		Hello Jason
Here is a screen capture of Printmaster with my project. I will upload a scan of the 5.5x4.25 card as it is printing. Thanks for your help.

Roy S

Attachment (1)

(in reply to JasonC)
Post #: 3
RE: print layout in Printmaster - 5/16/2017 2:32:57 PM   
RoyS

 

Posts: 10
Joined: 5/16/2017
Status: offline 		Hi Jason
Here is the second upload. This is a scan of the actual 5.5x4.25 paper as it prints.

Attachment (1)

(in reply to RoyS)
Post #: 4
RE: print layout in Printmaster - 5/16/2017 2:37:42 PM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline 		What does the preview of the printout look like before you print it?

Have you tried scale to fit?

Change the orientation to check if PrintMaster is doing something backwards in the printing process?

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to RoyS)
Post #: 5
RE: print layout in Printmaster - 5/16/2017 2:38:30 PM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline 		Try to render your project as a PDF and JPG first and see how those look. If it looks correct, something is off in your printer driver settings.

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to JasonC)
Post #: 6
RE: print layout in Printmaster - 5/16/2017 2:51:14 PM   
RoyS

 

Posts: 10
Joined: 5/16/2017
Status: offline 		Hi Jason
The project comes out fine as a Jpeg and as a PDF. So I guess my printer settings are the culprit. I will try to get them set right. Thanks for your help.

Roy

(in reply to JasonC)
Post #: 7
RE: print layout in Printmaster - 5/16/2017 2:54:45 PM   
RoyS

 

Posts: 10
Joined: 5/16/2017
Status: offline 		I have another question. Why do I get a red line around my text boxes sometimes? How do I remove it? It doesn't print. Just on the screen.

Thanks

(in reply to RoyS)
Post #: 8
RE: print layout in Printmaster - 5/16/2017 3:00:41 PM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline 		I have not seen those red lines before. In one of the posts I mentioned, is your program up to date with the latest patch? Also are you using headlines or the text box?

< Message edited by TMLFAN4LIFE -- 5/16/2017 3:01:06 PM >

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to RoyS)
Post #: 9
RE: print layout in Printmaster - 5/16/2017 3:07:45 PM   
RoyS

 

Posts: 10
Joined: 5/16/2017
Status: offline 		The program is up to date. When I double click in a text box and adjust the text then click out of the box to adjust the position of the box, I sometimes get these red lines that are in the position of the text box. They don't print but they are annoying to visualize the project. I cannot find anything in the help files to say what they are there to indicate or how to get rid of them.

(in reply to JasonC)
Post #: 10
RE: print layout in Printmaster - 5/16/2017 3:10:13 PM   
RoyS

 

Posts: 10
Joined: 5/16/2017
Status: offline 		This is what they look like.

Attachment (1)

(in reply to RoyS)
Post #: 11
RE: print layout in Printmaster - 5/16/2017 5:26:53 PM   
ellengard


Posts: 3253
Joined: 10/2/2006
Status: offline
quote:

ORIGINAL: RoyS
... I sometimes get these red lines that are in the position of the text box. They don't print but they are annoying to visualize the project.

Those red lines indicate text overflow. Enlarge your text box to see if there is text further down that was hidden from view. Spaces and line breaks also count as text, so you need to delete any extraneous text to eliminate the text overflow warning.

Large fonts include a certain amount of padding around the characters, so if your text box is "tight", you'll get the text overflow warning. Simply enlarge the text box to include the padding.

< Message edited by ellengard -- 5/16/2017 5:29:29 PM >

(in reply to RoyS)
Post #: 12
RE: print layout in Printmaster - 5/16/2017 5:36:44 PM   
ellengard


Posts: 3253
Joined: 10/2/2006
Status: offline
quote:

ORIGINAL: RoyS
I am trying to print a card 5.5" wide by 4.25" high. I have setup as a custom project/custom size/5.5w by 4.25h.

Most printers have trouble printing on card stock that small. Did you purchase card stock already cut to 5.5 x 4.25? It is much easier to print onto regular 8.5 x 11 card stock, where the page is divided into four equal quandrants with guide lines.

If you want more than one card, you can group/copy/paste everything in one quadrant, into another quadrant.




This gives you four identical cards on one sheet of regular size card stock which you can cut apart after printing.

Attachment (1)

< Message edited by ellengard -- 5/16/2017 5:51:02 PM >

(in reply to RoyS)
Post #: 13
RE: print layout in Printmaster - 5/16/2017 6:06:46 PM   
RoyS

 

Posts: 10
Joined: 5/16/2017
Status: offline 		Thanks for the info. I will chk the overflow to see what causes these lines. These cards are menu cards for a wedding. I only want one card per name, so four identical cards are not going to work. Each card has a guest name with the menu they have chosen. The cards are four to a sheet but I am separating them and printing individually.

(in reply to ellengard)
Post #: 14
RE: print layout in Printmaster - 5/16/2017 6:12:36 PM   
ellengard


Posts: 3253
Joined: 10/2/2006
Status: offline
quote:

ORIGINAL: RoyS
I only want one card per name... Each card has a guest name with the menu they have chosen. The cards are four to a sheet but I am separating them and printing individually.

Easy solution. Design four cards per sheet. Just edit each quadrant to suit each guest.

(in reply to RoyS)
Post #: 15
RE: print layout in Printmaster - 5/16/2017 6:14:27 PM   
RoyS

 

Posts: 10
Joined: 5/16/2017
Status: offline 		Thanks again for the info on the red lines. Too bad the program doesn't have a mouse-over feature to explain the reason for them. I didn't see any explanation in the help files either.

(in reply to RoyS)
Post #: 16
RE: print layout in Printmaster - 5/16/2017 6:18:05 PM   
RoyS

 

Posts: 10
Joined: 5/16/2017
Status: offline 		I will try the 4 quadrant idea. I'm having issues with my printer printing correctly also. Saving as a PDF works so I am doing that and then printing the PDF.

(in reply to RoyS)
Post #: 17
RE: print layout in Printmaster - 5/16/2017 6:48:34 PM   
ellengard


Posts: 3253
Joined: 10/2/2006
Status: offline
quote:

ORIGINAL: RoyS
I will try the 4 quadrant idea.

Something like this - I'm just making this up quickly as a demo.




Attachment (1)

(in reply to RoyS)
Post #: 18
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