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All Forums >> [Product Forums] >> [Productivity Software] >> [PrintMaster 18.1 and older] >> PM General Functionality >> Online Clip Art will not download

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Online Clip Art will not download - 10/30/2017 11:07:18 AM    nonnox15 Posts: 70 Joined: 6/14/2012 Status: offline I have used Printmaster 18 for years. Suddenly much of the clip art online will not download. I am using Windows 7. I have repaired PM 18 but no help. I guess the next option is to uninstall and do a clean reinstall but I didn't want to do that cause of the possibility of losing some projects. Can anyone give me some help? Please. Post #: 1

RE: Online Clip Art will not download - 10/30/2017 1:23:30 PM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline You don't need to uninstall and reinstall. We're aware of a technical issue and are looking into it. I'll provide an update when things are back to normal again :) _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to nonnox15) Post #: 2

RE: Online Clip Art will not download - 10/30/2017 2:29:57 PM    nonnox15 Posts: 70 Joined: 6/14/2012 Status: offline Thank you. I will be waiting expectantly for the corrective action. I use my PM 18 weekly to make half fold cards. Thank you for the reply. (in reply to JasonC) Post #: 3

RE: Online Clip Art will not download - 10/30/2017 2:49:07 PM    DH   Posts: 15 Joined: 11/7/2008 Status: offline Hello, Can you please launch PrintMaster 18.1 and try the online content again? We find it is now fixed and would like confirmation from you. Thank you! (in reply to nonnox15) Post #: 4

RE: Online Clip Art will not download - 10/30/2017 4:04:03 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline Hi, nonnox15, It's working for me now. That was pretty fast service! (in reply to nonnox15) Post #: 5

All Forums >> [Product Forums] >> [Productivity Software] >> [PrintMaster 18.1 and older] >> PM General Functionality >> Online Clip Art will not download

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