Customer Support Forum Usage Guidelines

Encore, Inc., A Navarre Corporation Company ("Encore") provides customer support forums ("Encore Forums") as a service to its users and customers. The Encore Forums were set up to help our customers and users exchange ideas, tips, information, and techniques related to our products and are here for the enjoyment and benefit of all members. The Encore Forums are accessible to all Encore registered users who also register with the Encore Forums website. As with any community, these forums are most valuable when everyone follows certain basic guidelines and rules for online behavior. These guidelines and rules are presented here so that you know what is expected of you and the other participants using the Encore Forums. By registering, you agree to follow both these usage guidelines ("Usage Guidelines") and the Terms of Use for all websites owned, operated or otherwise controlled by Encore (each an "Encore Website" and collectively, "Encore Websites").

Basic Rules of Use
Everyone wants a positive experience while on the Encore Forums. In general, please don't detract from any other user's experience. In particular, please refrain from posting anything unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory or otherwise objectionable or injurious to third parties. Your opinions are always welcome, but personal attacks and harassment are not acceptable. This community is provided as a service to customers and users and is not intended for the promotion of third-party services, products, websites, or organizations. Please refrain from posting content that would constitute advertising, junk mail, spam, chain letters, or any other form of unauthorized solicitation. It is unacceptable to post any material (i) that would infringe on any patent, trademark, trade secret, copyright, or other proprietary rights of any party, (ii) that contains software viruses or any other computer code or files that are designed to disrupt, damage, or limit the functioning of any software or hardware, or (iii) that is deemed to be illegal by any local, state, federal, or international law.

Information is Advisory Only; Provide Information to Other Users at Your Own Risk
The information provided in the Encore Forums is posted by other customers and users and is advisory only. Most people are happy to help out on these Forums, but remember that their advice is theirs only. You are responsible for deciding whether to follow any advice provided in the Encore Forums. If the advice given by a user sounds wrong to you, do not try it. If any user asks you for personal information, such as an account number, address, password or credit card number, do not provide it. If you choose to provide personal information to another user of the Encore Forum, you provide such information at your own risk. In addition, please refrain from discussing personal matters, abusing any company or product, or from posting in a manner unrelated to the direct resolution of issues in the support of our products and services.

Encore has the right to remove content and limit users' access at any time
Encore does not generally edit or monitor content posted in the Encore Forums. However, Encore has and retains the right, at its sole discretion, to limit users' access to the Encore Forums and to remove material that, in Encore's sole judgment, does not comply with the present Usage Guidelines or with the Terms of Use, or that is otherwise inappropriate for the Encore Forums, harmful, objectionable, or inaccurate. Encore is not responsible for any failure or delay in removing such material. Moderators may take any action they deem necessary to support the Usage Guidelines and Terms of Use. In general, they can act to stop any behaviors that can detract from the experience of other users or the purpose of the support community. Such actions may include editing or deleting material and banning individual users.

Where to go for help
If you are new to the Encore Forums and are unsure about anything, just ask! The moderators and other participants are always happy to help. In addition, you can contact Encore Customer Support.

Disclaimer of Warranties and Limitation of Liability
Members like you are providing most of the material in the Customer Support Forums. Such third-party content is the sole responsibility of the person originating the material. Encore does not control and is not responsible for this third-party material.

Encore does not warrant or guarantee the accuracy, reliability, completeness, usefulness, non-infringement on intellectual property rights, or quality of any material in the support community, regardless of who originates that material. You expressly understand and agree that you bear all risks associated with using or relying on the material. Encore will not be liable or responsible in any way for any content in the Encore Forums, including, but not limited to, any errors or omissions in the material, or for any losses or damage of any kind incurred as a result of the use of or reliance on any material. This disclaimer and limitation on liability is in addition to the disclaimers and limitations contained in the Terms of Use and Encore's Privacy Policy.