Project Gallery: My Projects "Cannot find this file" (Full Version)

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alpcs -> Project Gallery: My Projects "Cannot find this file" (10/5/2007 6:26:04 AM)

What happens to some of my projects?? Going through my own projects, I was looking to see if there was anything I no longer needed and could delete, I found that many of them were no longer available to me. Some were and some were not. What happens is I get a "Cannot find this file. Verify if the correct path and filename were given".
What is this about? Why is this happening and is there any way to get these projects back?
Thanks. alpcs




Brandy redux -> RE: my projects (10/5/2007 1:13:18 PM)

Hi alpcs,

The problem you are experiencing can occur when the Project Gallery files are corrupt. Luckily, that problem is easily fixed.

Windows® XP

• Close all open windows and programs to return to the desktop.
• Click 'Start' and choose 'Run'.
• Type %HOMEPATH% into the 'Open' field and click 'OK'.
• Click the 'Tools' menu and choose 'Folder Options' in the window that appears.
• Select the 'View' tab in the window that opens.
• Locate the 'Hidden Files and Folders' setting and ensure that 'Show Hidden Files And Folders' is selected.
• Click 'OK' to accept the change.
• Double-click the 'Local Settings' folder.
• Double-click the 'Application Data' folder.
• Double-click the 'Broderbund Software' folder.
• Double-click the 'Print' folder.
• Double-click 'The Print Shop' folder.
• Double-click the folder corresponding to the version of the printshop that you have (ie: 22, or 23).
• Press and hold the CTRL key and click the Art folder, the Projects folder, and the USER.INI file to select these items.
• Release the CTRL key. The items will remain highlighted.
• Press the DELETE key on the keyboard to delete the selected items.
• Click Yes if prompted to move any files to the Recycle Bin.
• Close all open windows and restart the computer.
• Launch and use the program.

NOTE: To prevent a reoccurrence of this issue, it is advisable to update your video drivers

Windows® Vista

• Close all programs and return to the desktop.
• Click 'Start'.
• Select 'All Programs'.
• Select 'Accessories'.
• Click on 'RUN'.
• Type %HOMEPATH% into the 'Open' field and click OK.
• Click on the 'Organize' menu on the upper left hand side of the screen.
• Select 'Folder and Search Options'.
• Select the 'View' tab.
• Locate the 'Hidden Files and Folders' setting and ensure that 'Show Hidden Files And Folders' is selected.
• Click 'OK' to accept the change.
• Double-click the 'AppData' folder
• Double-click the 'Local' folder
• Double-click the 'Broderbund Software' folder
• Double-click the 'Print' folder
• Double-click 'The Print Shop' folder
• Double-click the folder corresponding to the version of the printshop that you have (ie: 22.0, or 23.0).
• Press and hold the CTRL key and click the Art folder, the Projects folder, and the USER.INI file to select these items.
• Release the CTRL key. The items will remain highlighted.
• Press the DELETE key on the keyboard to delete the selected items.
• Click Yes if prompted to move any files to the Recycle Bin.
• Close all open windows and restart the computer.
• Launch and use the program.

NOTE: To prevent a reoccurrence of this issue, it is advisable to update your video drivers




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