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Brandy redux -> RE: my projects (10/5/2007 1:13:18 PM)
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Hi alpcs,
The problem you are experiencing can occur when the Project Gallery files are corrupt. Luckily, that problem is easily fixed.
Windows® XP
• Close all open windows and programs to return to the desktop.
• Click 'Start' and choose 'Run'.
• Type %HOMEPATH% into the 'Open' field and click 'OK'.
• Click the 'Tools' menu and choose 'Folder Options' in the window that appears.
• Select the 'View' tab in the window that opens.
• Locate the 'Hidden Files and Folders' setting and ensure that 'Show Hidden Files And Folders' is selected.
• Click 'OK' to accept the change.
• Double-click the 'Local Settings' folder.
• Double-click the 'Application Data' folder.
• Double-click the 'Broderbund Software' folder.
• Double-click the 'Print' folder.
• Double-click 'The Print Shop' folder.
• Double-click the folder corresponding to the version of the printshop that you have (ie: 22, or 23).
• Press and hold the CTRL key and click the Art folder, the Projects folder, and the USER.INI file to select these items.
• Release the CTRL key. The items will remain highlighted.
• Press the DELETE key on the keyboard to delete the selected items.
• Click Yes if prompted to move any files to the Recycle Bin.
• Close all open windows and restart the computer.
• Launch and use the program.
NOTE: To prevent a reoccurrence of this issue, it is advisable to update your video drivers
Windows® Vista
• Close all programs and return to the desktop.
• Click 'Start'.
• Select 'All Programs'.
• Select 'Accessories'.
• Click on 'RUN'.
• Type %HOMEPATH% into the 'Open' field and click OK.
• Click on the 'Organize' menu on the upper left hand side of the screen.
• Select 'Folder and Search Options'.
• Select the 'View' tab.
• Locate the 'Hidden Files and Folders' setting and ensure that 'Show Hidden Files And Folders' is selected.
• Click 'OK' to accept the change.
• Double-click the 'AppData' folder
• Double-click the 'Local' folder
• Double-click the 'Broderbund Software' folder
• Double-click the 'Print' folder
• Double-click 'The Print Shop' folder
• Double-click the folder corresponding to the version of the printshop that you have (ie: 22.0, or 23.0).
• Press and hold the CTRL key and click the Art folder, the Projects folder, and the USER.INI file to select these items.
• Release the CTRL key. The items will remain highlighted.
• Press the DELETE key on the keyboard to delete the selected items.
• Click Yes if prompted to move any files to the Recycle Bin.
• Close all open windows and restart the computer.
• Launch and use the program.
NOTE: To prevent a reoccurrence of this issue, it is advisable to update your video drivers
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