screen shot larger than monitor screen???? (Full Version)

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scrappymomoftwo -> screen shot larger than monitor screen???? (2/21/2010 9:28:32 PM)

I have emailed broderbund and they are no help so please help! I just purchased the Print shop 2.0 deluxe and when I get to welcome screen, I can't see all of the left side. When I click on "create...." I really can't see the left side of the screen. My monitor setting is at 1024x768 display which is required. I am at a loss. Please help!!!!



Brandy redux -> RE: screen shot larger than monitor screen???? (2/21/2010 9:55:16 PM)

Hi scrappymomoftwo,

The image which is displayed at the bottom of this message shows what I see after I open a certificate in Print Shop 2 Deluxe with the monitor set to 1024 x 768.

If this is not what you are seeing, that problem might be caused by an outdated or corrupt video card driver. So, the first thing I would recommend is that you click on this link

Updating Video Card Driver: 2000/XP/Vista/7/Mac OS X 10.4.0 and later

then follow the directions for updating your video card driver.

If updating your video card driver does not solve your problem, please post back and answer the following questions:

1. Did you purchase Print Shop 2.0 on a DVD or did you purchase Print Shop 2.0 as a SmartDownload?

1. Which Operating System are you using?

2. Is that Operating System a 32-bit version or a 64-bit version?

If you don't know which version you are using, go to Control Panel, select System, then look for something which says either '32-bit Operating System' or '64-bit Operating System'.

3. If you are using WinXP, do you have Service Pack 3 installed? If you are using Vista, do you have Service Pack 1 installed?

If you don't know which Service Pack is installed, go to Control Panel, select System, then look in the 'Windows Edition' section for mention of the Service Pack.

[image]local://upfiles/10488/5AEBD4CC75E04D3B84E3A21E4296E676.jpg[/image]



scrappymomoftwo -> RE: screen shot larger than monitor screen???? (2/22/2010 12:05:55 PM)

This computer is brand new from Dell. OS is Win 7 64 bit. I just used it to make a card. I will play around with the screen. It's workable thank goodness!



Brandy redux -> RE: screen shot larger than monitor screen???? (2/22/2010 12:59:30 PM)

Hi scrappymomoftwo,

Since you are using Windows 7, you might want to consider increasing your screen resolution to a higher setting - because, even though my Windows 7 64-bit computer says that 1024 x 768 is the recommended setting, 1024 x 768 is extremely low for Windows 7 64-bit.

As a matter of fact, when my Windows 7 64-bit laptop is set to 1024 x 768, the desktop does not fill the screen. Instead, I have a black bar on each edge of the screen - kinda like a black frame around the desktop.

So, I would advise you to raise your screen resolution to at least 1400 x 1050.



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