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Brandy redux -> RE: To uninstall your SmartDownload products (9/30/2011 12:15:36 PM)
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Hi Tmclaren,
To uninstall your SmartDownload products, you would do this:
a. Click 'Start'.
b. Click 'All Programs'.
c. Click 'Symantec Workspace Streaming'.
d. Click 'Streaming Agent'. The Symantec Workspace Streaming Agent will open.
e. Select the 'My Applications' tab. A list of all SmartDownload applications will appear with the title and the amount downloaded.
f. Select the application to uninstall.
g. Click 'Remove'. You will see the percent located under the Cached column reverse to zero then the program will disappear.
Then, to uninstall the Symantec client which controls the SmartDownload products, you would do this:
a. For Win98/ME, click 'Start', select 'Settings' then click 'Control Panel'. Double-click 'Add/Remove Programs'.
For WinXP and the 32-bit version of Win Vista, click 'Start', select 'Control Panel, then select 'Programs and Features'.
b. Locate 'Symantec Workspace Streaming Agent' in the list of installed applications, then click on it once to select it.
e. Click the option to remove the application.
Then, it might be a good idea to click on the link below
http://forums.encoreusa.com/tm.asp?m=24103
then follow the directions in that FAQ for performing a computer cleanup.
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