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lucasm1 -> user account (10/7/2012 10:09:31 PM)

I can play my Monopoly game on my user account on my computer but not on my wife's account. They are both an Administrators account




Brandy redux -> RE: user account (10/7/2012 10:14:12 PM)

Hi lucasmq,

Before I can take shot at solving your problem, I will need to know the full name of the Monopoly game you are playing (Monopoly Here & Now, Monopoly 2008/Monopoly by Parker Brothers, Monopoly Platinum),

And, I am also going to need to know if you are trying to play with the username which you usually use while you are logged on with your own user account, or if you are trying to play with a username which was created while you were logged on with your wife's account.

I suspect that when a username is created while you are logged on with one account, you might not be able to play with the same username while you are logged on with another account.




lucasm1 -> RE: user account (10/7/2012 10:26:02 PM)

Monopoly Here and Now. I had no problem yesterday but today I couldn't get into Monopoly. Both accounts were always in administrator mode as they are now. So I uninstalled the game and reinstalled it ,hence the problem




Brandy redux -> RE: user account (10/7/2012 11:07:26 PM)

Hi lucasm1,

I have confirmed the following facts:

1. When you create a username in Monopoly Here and Now while logged on with your account, you will not be able to select the same username while logged on with your wife's account - because that username will not be a selectable option while you are logged on with your wife's account. So, in order to use the same username while logged on with your wife's account, you will need to create the same username while logged on with your wife's account. HOWEVER, it is VERY IMPORTANT to keep in mind that the username which is associated with your account will NOT be the same username which is associated with your wife's account - because the usernames which are created while you are logged on with your wife's account will be saved with your wife's account.

2. When Monopoly Here and Now is uninstalled and reinstalled in the normal manner, after Monopoly Here and Now is reinstalled, the same usernames should be selectable for the same accounts. So, when you log onto the computer with your account, then open Monopoly Here and Now, you should see the same usernames that you saw before Monopoly Here and Now was uninstalled then reinstalled. And, when you log onto the computer with your wife's account, then open Monopoly Here and Now, you should see the same usernames that you saw before Monopoly Her and Now was uninstalled and reinstalled.

So, before I can take a shot at solving your problem, I will need a detailed explanation of exactly what you meant when you said this:

"I had no problem yesterday but today I couldn't get into Monopoly."

Does that mean that you were not able to start Monopoly? Or, does that mean that you were not able to select a specific username? Please provide as much information as possible.




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