No compatible Direct3D devices found (Full Version)

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mfgibson -> No compatible Direct3D devices found (10/18/2012 1:59:52 PM)

"One of the System Requirements for Hoyle Mahjongg is a

3D Accelerated video card capable of 800 X 600 with 32-bit color display

If your computer doesn't have a 3D Accelerated video card, the program won't run correctly. "

If this is truly a system requirement of this game, then why isn't it listed in the system requirements on the package?



Brandy redux -> RE: No compatible Direct3D devices found (10/18/2012 4:07:05 PM)

Hi mfgibson,

Since the only purpose of these forums is to provide Functionality (how-to or how does it work) support, those of us who help on these forums are volunteers only - who are neither employed by nor connected with either Customer Service or Technical Support. So, we have no way of knowing why the packages for Broderbund/Encore/Hoyle products do not always include ALL Minimum System Requirements.

If you would like to provide feedback about this issue, you can do so by clicking on the link below

http://forums.encoreusa.com/tm.asp?m=40873

then following the directions in that FAQ.

And, Please do keep in mind that if you purchased Hoyle Mahjongg from a retail store within the last 90 days or from either broderbund.com, encore.com or hoylegaming.com within the last 30 days, you are eligible for a refund - even after the product has been installed.

Please click on the link below

http://support.encore.com/customerservice/refunds.aspx

to check out the Refund Policy.



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