Letters don't line up on Printmaster (Full Version)

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paulagcl -> Letters don't line up on Printmaster (6/22/2013 3:48:31 PM)

I installed Printmaster 5.0 on my new Mac. I had used the Windows version for years.

So far I can't use this because when I save a project, one or more lines go out of alignment, will shift a space to the right or left. It has looked perfect when I created it.. It does the same thing if I just view it. I would return it if I could, but I bought it from iTunes and they won't refund.

Help??!! Thanks!




ellengard -> RE: Letters don't line up on Printmaster (6/22/2013 4:06:28 PM)

I am using PrintMaster 5.0 on Win7. All my text prints perfectly, with new projects and with saved projects. Maybe this is a Mac issue?

Submit a tech support ticket here:
http://support.encore.com/technicalsupport/tech_support_frm.aspx?product_id=2993




paulagcl -> RE: Letters don't line up on Printmaster (6/22/2013 9:35:03 PM)

Ellen, hope this is going to you -- I am new to this forum and don't see where this is going. Thanks for your help. Maybe a Mac issue. I discovered that it works on some fonts and not others. I didn't have this problem on Windows either.




ellengard -> RE: Letters don't line up on Printmaster (6/23/2013 9:06:37 AM)

quote:

ORIGINAL: paulagcl
... it works on some fonts and not others.

Submit your support ticket. Tech support should be made aware of this problem. Hopefully they have a fix for you.




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