Error PrintMaster V6 other user (Full Version)

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IT -> Error PrintMaster V6 other user (2/28/2014 8:41:20 AM)

Hello When I installed This printmaster with and administrator user (san silvestre) all works fine, but when other user in the same computer (Windows 7) try to load Printmaster shows this error at the beggining

PrintMaster Platinum <6.0.0.117> encountered the following error:
java.io.FileNotFoundException: C:\Users\san silvestre\PrintMaster-6-Platinum.prefs (Access is denied)
at java.io.FileOutputStream.open(Native Method)
at java.io.FileOutputStream.<init>(Unknown Source)
at java.io.FileOutputStream.<init>(Unknown Source)
at com.storyrock.util.PropertiesFile.a(SourceFile:174)
at com.storyrock.util.PropertiesFile.setProperty(SourceFile:137)
at com.storyrock.framework.AppFrame.checkTimeForUpdate(SourceFile:2792)
at com.storyrock.framework.AppFrame$3.windowOpened(SourceFile:868)
at java.awt.AWTEventMulticaster.windowOpened(Unknown Source)
at java.awt.Window.processWindowEvent(Unknown Source)
at javax.swing.JFrame.processWindowEvent(Unknown Source)
at java.awt.Window.processEvent(Unknown Source)
at java.awt.Component.dispatchEventImpl(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Window.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$200(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue$4.run(Unknown Source)
at java.awt.EventQueue$4.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)

Please let us know the anwser
Regards




ellengard -> RE: Error PrintMaster V6 other user (2/28/2014 9:42:26 AM)

You can submit a tech support request here:
http://support.encore.com/technicalsupport/tech_support_frm.aspx?product_id=3105

This is a user-to-user advice forum. No tech support employees on here, sorry.




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