Runtime error

Runtime error (Full Version)

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drunkbond15 -> Runtime error (4/13/2014 3:33:43 AM)
PrintMaster 2012 Platinum <4.0.0.230> encountered the following error: java.lang.NullPointerException at org.jdesktop.swingx.graphics.GraphicsUtilities.toCompatibleImage(GraphicsUtilities.java:260) at org.jdesktop.swingx.graphics.GraphicsUtilities.loadCompatibleImage(GraphicsUtilities.java:235) at com.storyrock.framework.ui.AlbumSelector3D.addAlbum(SourceFile:177) at com.storyrock.dlog.StartingPointDlg.a(SourceFile:422) at com.storyrock.dlog.StartingPointDlg.<init>(SourceFile:106) at com.storyrock.ui.h.doNonUILogic(SourceFile:1315) at com.storyrock.util.SwingWorkerVariant.a(SourceFile:16) at com.storyrock.util.SwingWorkerVariant$2.run(SourceFile:64) at java.lang.Thread.run(Unknown Source)

ellengard -> RE: Runtime error (4/13/2014 9:42:38 AM)
You can submit a tech support ticket here: http://support.encore.com/technicalsupport/tech_support_frm.aspx?product_id=2816

JasonC -> RE: Runtime error (4/13/2014 5:35:02 PM)
quote: ORIGINAL: drunkbond15 PrintMaster 2012 Platinum <4.0.0.230> encountered the following error: java.lang.NullPointerException at org.jdesktop.swingx.graphics.GraphicsUtilities.toCompatibleImage(GraphicsUtilities.java:260) at org.jdesktop.swingx.graphics.GraphicsUtilities.loadCompatibleImage(GraphicsUtilities.java:235) at com.storyrock.framework.ui.AlbumSelector3D.addAlbum(SourceFile:177) at com.storyrock.dlog.StartingPointDlg.a(SourceFile:422) at com.storyrock.dlog.StartingPointDlg.<init>(SourceFile:106) at com.storyrock.ui.h.doNonUILogic(SourceFile:1315) at com.storyrock.util.SwingWorkerVariant.a(SourceFile:16) at com.storyrock.util.SwingWorkerVariant$2.run(SourceFile:64) at java.lang.Thread.run(Unknown Source) Sounds like a java issue. You may want to see this here: http://www.java.com/en/download/help/troubleshoot_java.xml

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