Please do keep in mind that if you purchased your product from a retail store within the last 90 days or from either broderbund.com, encore.com or hoylegaming.com with the last 30 days, you are eligible for a refund - even after the product has been installed.
And, when requesting a refund for a downloaded version, Please do keep in mind that, since Customer Service often experiences backlogs, you might not receive the Electronic Letter of Destruction Agreement for several days.
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