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Cannot Determine Configuration

 
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Cannot Determine Configuration - 4/7/2009 12:36:58 AM   
Brandy redux


Posts: 2377
Joined: 2/7/2007
Status: offline
The "Cannot Determine Configuration" error message is often the result of a corrupt installation.

Following is the recommended solution for this problem:

A. Click on this link

Uninstalling Software: Thoroughly & Safely

then follow the directions in that FAQ

To make sure that all remnants of the program have been removed, it is VERY important to follow ALL directions in that FAQ for searching the hard drive. It is also VERY important to keep in mind that the registry should NOT be edited manually to remove remnants of the program. Instead, the registry should be cleaned ONLY by performing Step #4 in the "Computer Cleanup on WinXP & WinVista" FAQ recommended below.

B. Click on this link

Computer Cleanup on WinXP, WinVista & Win7

then follow the directions in that FAQ for performing a computer cleanup.

To make sure that all problems have been found, it is VERY important to perform ALL 7 steps. It is also very important to NOT perform any procedures that are not recommended in this FAQ.

C. Click on this link

'Clean' Install on Win98/Me/XP/2000/Vista/Win7

then follow the directions in that FAQ.

< Message edited by Brandy redux -- 5/23/2011 12:19:58 PM >


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