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wheel of fortune deluxe has encountered a problem

 
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wheel of fortune deluxe has encountered a problem - 1/25/2010 2:25:31 PM   
pnagasaki@hotmail.co

 

Posts: 1
Joined: 1/25/2010
Status: offline
after installing the disc and trying to open it i get an error message saying it has encountered a problem and needs to close. i don't know what to do

< Message edited by Brandy redux -- 2/28/2010 4:50:20 PM >
Post #: 1
RE: wheel of fortune deluxe has encountered a problem - 1/25/2010 3:00:16 PM   
Brandy redux


Posts: 2377
Joined: 2/7/2007
Status: offline
Hi pnagasaki,

When the error message saying it has encountered a problem occurs, that means that the installation is corrupt. The recommended solution for fix a corrupt installation is to perform all of the recommended procedures in Steps A thru D below:

A. Click on this link

Updating Video Card Driver: 2000/XP/Vista/7/Mac OS X 10.4.0 and later

then follow the directions in that FAQ for updating your video card driver.

B. Click on this link

Uninstalling Software: Thoroughly & Safely

then follow the directions in that FAQ for uninstalling the corrupt installation.

To make sure that all remnants of the program have been removed, it is VERY important to follow ALL directions in that FAQ for searching the hard drive. It is also VERY important to keep in mind that the registry should NOT be edited manually to remove remnants of the program. Instead, the registry should be cleaned ONLY by performing Step #4 in the "Computer Cleanup on WinXP & WinVista" FAQ recommended below.

C. Click on this link

Computer Cleanup on WinXP, WinVista & Win7

then follow the directions in that FAQ.

To make sure that all problems have been found, it is VERY important to perform ALL 7 steps. It is also very important to NOT perform any procedures that are not recommended in this FAQ.

D. Click on this link

'Clean' Install on Win98/Me/XP/2000/Vista/Win7

then follow the directions in that FAQ for reinstalling the software.

If the program will still not install correctly, the only other option would be to click on this link

Troubleshooting Installation Problems

then check all of the recommended solutions in that FAQ.

< Message edited by Brandy redux -- 10/9/2010 7:57:33 PM >


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(in reply to pnagasaki@hotmail.co)
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