Unfortunately this program is not supported on Microsoft’s new operating system Windows 8.1 as it requires .Net Framework 1.1. There are currently no updates available as Microsoft is no longer supporting .Net Framework 1.1. If the purchase is within the time frame for a refund, please follow the Refund Policy instructions below. Purchases made directly with our company can return within 30 days. We will refund the program purchase price, minus any coupons used, and tax applied (excludes any shipping and handling charges).
Use the following steps to set the compatibility of the program to Windows 7 and run as administrator.
Right Click on the icon for the program.
Click on the compatibility tab
Put a check mark in “Run this program in compatibility mode”
Set compatibility to Windows 7
Click Apply and then OK.
Click on "Run as Administrator"
Click Apply and then OK
Unfortunately if this above does not work, we will not develop any further solutions to make the software compatible. You may want to consider upgrading to a newer version. Please call sales at 1-800-395-0277 for more details.
< Message edited by TMLFAN4LIFE -- 10/6/2017 12:11:14 AM >
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