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American Pickers download error message

 
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American Pickers download error message - 8/22/2016 2:10:21 PM   
rip2632

 

Posts: 1
Joined: 8/22/2016
Status: offline
I purchased American Pickers and when I downloaded it I received an error message 27555. The Code was [Edited for Privacy Reasons] . I could not get any support from Encore at their phone number or at another number supplied by Staples for my use. At this point I have no game and lost what I paid for it since Staples does not refund for downloads so my impression of Encore is not good at all.

< Message edited by TMLFAN4LIFE -- 8/23/2016 12:21:52 PM >
Post #: 1
RE: American Pickers download error message - 8/22/2016 4:21:33 PM   
ellengard


Posts: 2748
Joined: 10/2/2006
Status: offline
I've never made a download purchase from Staples, but in my general experience, I find that turning off my anti-virus during the download helps prevent the download from getting corrupted. I keep my anti-virus off while I install the program so the anti-virus doesn't interfere.

You can run a virus scan on the file after it downloads.

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(in reply to rip2632)
Post #: 2
RE: American Pickers download error message - 8/23/2016 12:31:38 PM   
TMLFAN4LIFE


Posts: 1175
Joined: 12/14/2005
From: Hayward, CA
Status: offline
quote:

ORIGINAL: rip2632

I purchased American Pickers and when I downloaded it I received an error message 27555. The Code was [Edited for Privacy Reasons] . I could not get any support from Encore at their phone number or at another number supplied by Staples for my use. At this point I have no game and lost what I paid for it since Staples does not refund for downloads so my impression of Encore is not good at all.


If you experience an error 27555 during the installation, you may click on the "Ignore" button in the installation interface to proceed.

Checking the support link on the Encore website, it appears the link to Game Mill support is broken, so I would be more than happy to see what I can do to assist, is it okay to contact you at the email address you used when you registered for this forum?

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Jason Carver
Community Support at Encore Software

Please note that the forums are for functionality support only. Enter in your web browser http://support.encore.com for technical support relating to errors and crashes.

(in reply to rip2632)
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