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SO FRUSTRATED

 
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SO FRUSTRATED - 4/19/2017 6:02:14 PM   
memalady

 

Posts: 9
Joined: 10/24/2016
Status: offline
Every time I try to open the software I get the message....
"Exception has been thrown by the target of an invocation. Object reference not set to an instance of an object."
I did find information on the forum on how to handle this....
it confusing to me but I'm writing this message first of all because the 1st step is to open the print.shop 4 professional
but I CANT....I have been getting this message when I try all day.

PLEASE HELLP....IMM WORKING WITH A DEADLINE

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Iris Shingles
Post #: 1
RE: SO FRUSTRATED - 4/19/2017 8:38:43 PM   
ellengard


Posts: 2850
Joined: 10/2/2006
Status: offline
The first step is to open TASK MANAGER. This shows you all the programs that are running including the Print Shop. Select Print Shop, then click END TASK.

The reason you can't open Print Shop is because your computer thinks it is already open. That is why you must convince your computer by "ending Print Shop" in the TASK MANAGER.

_____________________________

my desktop publishing tips
Print Shop guest blogger(2014-17)

(in reply to memalady)
Post #: 2
RE: SO FRUSTRATED - 4/20/2017 9:48:27 AM   
TMLFAN4LIFE


Posts: 1303
Joined: 12/14/2005
From: Hayward, CA
Status: offline
quote:

ORIGINAL: memalady

Every time I try to open the software I get the message....
"Exception has been thrown by the target of an invocation. Object reference not set to an instance of an object."
I did find information on the forum on how to handle this....
it confusing to me but I'm writing this message first of all because the 1st step is to open the print.shop 4 professional
but I CANT....I have been getting this message when I try all day.

PLEASE HELLP....IMM WORKING WITH A DEADLINE


We need to send you a patch that will resolve this. Alternatively, you can update by clicking on the message that says "An Update is Available" within the template selection screen.

I will send you an email to follow up if you would like the patch update.

_____________________________

Jason Carver
Community Support at Encore Software

Please note that the forums are for functionality support only. Enter in your web browser http://support.encore.com for technical support relating to errors and crashes.

(in reply to memalady)
Post #: 3
RE: SO FRUSTRATED - 5/18/2017 11:11:58 AM   
oldboy20001

 

Posts: 1
Joined: 5/18/2017
Status: offline
Also Frustrated. Coming to 4.01 from 23.1. I am coming across features that appear to not be in 4.01.

In 23.1 I could right click on an image and select "Full Page" for a background image. In 4.01 it seems I have to stretch the image manually.

In 23.1 I could select a text box and add/edit a highlight around the text I do not see that in 4.01.

In 23.1 I could select an image and then select special effects and fade the edges of the image to different degrees of opacity...edges only. I can only find an opacity feature that changes opacity to the full image.

I create 3 - 5 posters a week for businesses. For me these are truly helpful and professional features. Am I simply looking in the wrong places for these or have they been eliminated. Thanks for any help...it is very much appreciated.

(in reply to memalady)
Post #: 4
RE: SO FRUSTRATED - 5/18/2017 1:00:27 PM   
TMLFAN4LIFE


Posts: 1303
Joined: 12/14/2005
From: Hayward, CA
Status: offline
On the text part... Would headlines be a better fit for the type of text editing you want to do?

In regards to the full page background this is pretty easy. Click the Project Tab and click the box next to the red arrow. Pick any image you like and the fill tools become available.




Attachment (1)

_____________________________

Jason Carver
Community Support at Encore Software

Please note that the forums are for functionality support only. Enter in your web browser http://support.encore.com for technical support relating to errors and crashes.

(in reply to oldboy20001)
Post #: 5
RE: SO FRUSTRATED - 5/18/2017 3:09:36 PM   
ellengard


Posts: 2850
Joined: 10/2/2006
Status: offline
quote:

ORIGINAL: oldboy20001
In 23.1 I could select a text box and add/edit a highlight around the text I do not see that in 4.01.

The closest thing to adding a highlight around paragraph text is applying a shadow:
(more options for artistic text are available through the Headlines feature, but this is more appropriate for titles, not paragraphs)




Attachment (1)

_____________________________

my desktop publishing tips
Print Shop guest blogger(2014-17)

(in reply to oldboy20001)
Post #: 6
RE: SO FRUSTRATED - 5/18/2017 3:25:58 PM   
ellengard


Posts: 2850
Joined: 10/2/2006
Status: offline
quote:

ORIGINAL: oldboy20001
... fade the edges of the image to different degrees of opacity...edges only

This program can't do that. You would have to use a photo-editing program (e.g. GIMP which is free, but as powerful as Photoshop Elements) to feather the edges of an image or apply a gradient transparency. Then save as PNG with transparency and import the PNG to your project.

_____________________________

my desktop publishing tips
Print Shop guest blogger(2014-17)

(in reply to oldboy20001)
Post #: 7
RE: SO FRUSTRATED - 5/18/2017 3:32:42 PM   
ellengard


Posts: 2850
Joined: 10/2/2006
Status: offline
quote:

ORIGINAL: oldboy20001
In 23.1 I could right click on an image and select "Full Page" for a background image. In 4.01 it seems I have to stretch the image manually.


Yes, that's right. Or, as Jason mentions, there is the background fill feature which offers many more background options.

Here's a tutorial for making a image-fill background:
http://www.printshop.com/blog/2015/6/1/making-a-background.aspx

and a tutorial for making a gradient-fill background:
http://www.printshop.com/blog/2015/1/1/gradients.aspx

_____________________________

my desktop publishing tips
Print Shop guest blogger(2014-17)

(in reply to oldboy20001)
Post #: 8
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