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Lost all my events

 
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Lost all my events - 6/7/2017 4:48:36 PM   
tinareabob

 

Posts: 6
Joined: 6/7/2017
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I have Calendar Creator (under about it says Version 1.0.2.493). I created a calendar in December 2016 for the entire year of 2017. I added family birthdays and under the event page I made the repeat for 30 years. When I went back in the calendar to print it again there are ZERO events. I can see them on the left side of my screen in the mini calendar pages but when I click on a month there are no events listed any longer. What has happened to them. I had a prior version of Calendar Creator and it did an awesome job but so far this one stinks.
Please help me retrieve my events.
Post #: 1
RE: Lost all my events - 6/7/2017 8:20:26 PM   
ellengard


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Try clicking the Show Events icon (looks like a clock). Do you see your events in there?

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RE: Lost all my events - 6/7/2017 9:33:46 PM   
TMLFAN4LIFE


Posts: 1199
Joined: 12/14/2005
From: Hayward, CA
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Are you importing CSV files from the original Calendar Creator? I would like to work with you further on this so I will send you an email using the forums email system to get more information.

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RE: Lost all my events - 6/7/2017 9:36:53 PM   
TMLFAN4LIFE


Posts: 1199
Joined: 12/14/2005
From: Hayward, CA
Status: offline
The email has been sent.

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Post #: 4
RE: Lost all my events - 6/13/2017 8:56:04 PM   
tinareabob

 

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Joined: 6/7/2017
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When I click on the clock there are no events listed.

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Post #: 5
RE: Lost all my events - 6/14/2017 9:24:09 AM   
TMLFAN4LIFE


Posts: 1199
Joined: 12/14/2005
From: Hayward, CA
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quote:

ORIGINAL: tinareabob

When I click on the clock there are no events listed.


Did you get the email I sent you?

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Community Support at Encore Software

Please note that the forums are for functionality support only. Enter in your web browser http://support.encore.com for technical support relating to errors and crashes.

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Post #: 6
RE: Lost all my events - 6/14/2017 10:13:42 AM   
tinareabob

 

Posts: 6
Joined: 6/7/2017
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Jason, I got the email about emailing you my file. I did email it to you. Did you not get it? I was wondering if you had made any discoveries.

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Post #: 7
RE: Lost all my events - 6/14/2017 11:13:03 AM   
TMLFAN4LIFE


Posts: 1199
Joined: 12/14/2005
From: Hayward, CA
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I am checking now, maybe it went to spam.

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Post #: 8
RE: Lost all my events - 6/14/2017 11:14:12 AM   
TMLFAN4LIFE


Posts: 1199
Joined: 12/14/2005
From: Hayward, CA
Status: offline
quote:

ORIGINAL: tinareabob

Jason, I got the email about emailing you my file. I did email it to you. Did you not get it? I was wondering if you had made any discoveries.

Okay I found it, for some reason it was not appearing in my list of saved emails and got lost somewhere I am looking at it now.

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Post #: 9
RE: Lost all my events - 6/14/2017 11:21:39 AM   
TMLFAN4LIFE


Posts: 1199
Joined: 12/14/2005
From: Hayward, CA
Status: offline
What ellengard was referring to was the Show Events box on the watch icon. Since I don't have a copy of your events, I was able to see mine in the calendar with a few test names. If you save the project design, it does not embed the event data into the calendar. I don't know why this is but I will request that this be looked at for future updates. If you have events that you've created on this screen, I strongly suggest to use the Export button to save your events. In the event they go blank, you can re-import them and they will go back on your calendar.

What may have happened is a glitch. If these events are not in the box, they will have to be re-created.




Attachment (1)

_____________________________

Jason Carver
Community Support at Encore Software

Please note that the forums are for functionality support only. Enter in your web browser http://support.encore.com for technical support relating to errors and crashes.

(in reply to TMLFAN4LIFE)
Post #: 10
RE: Lost all my events - 6/14/2017 2:56:57 PM   
tinareabob

 

Posts: 6
Joined: 6/7/2017
Status: offline
Thanks for checking for me. I do a family calendar and my mom has 12 siblings and herself making 13 children and when you add their many children, grandchildren,greatgrand and many more I had A LOT of names in the calendar. Would have been nice to know that to keep them for the next year I should have exported them. I found my version 12 and just used it. Not sure I will go back to the version 16. That was a lot of work just to be lost.

But again thanks for the help.

(in reply to tinareabob)
Post #: 11
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