I tried to create a monthly calendar in version 220.127.116.113 using the "Create a Basic Calendar" option. I select the Month Calendar 3 Portrait and click the create button and it appears to create the calendars. When I click on the actual calendar page to edit all I get is a white screen and nothing else. I've attached a screen shot so everyone can see what I am seeing. I have even opened some of my other projects and they are now doing the same thing.
Is this a problem with a file being corrupted? I have looked at all of the setting and everything looks okay. Do I need to uninstall and reinstall the software? Any suggestions?
Joined: 12/14/2005 From: Hayward, CA Status: offline
I had a discussion with our developers yesterday and revisited this issue. There are certain folders that need to be checked when you uninstall the program to see if they are left over. Have we been in contact through email before? I apologize if we have but are not able to find your email.
I'll send you an email through the forums to get more information about this. Because of the complexity of this issue I need to create a ticket in our support system to help you.
Jason Carver Community Support at Encore Software
Please note that the forums are for functionality support only. Enter in your web browser http://support.encore.com for technical support relating to errors and crashes.
Am I ever going to get a reply or a fix to this issue? I have done the e-mail through the forums, etc., and still do not have a solution. I either need this program to work or fix the original Calendar Creator program to not have to work with Admin rights.
Post New Thread
Reply to Message
Post New Poll
Delete My Own Post
Delete My Own Thread
Please Note: In order to post a message on the forums, you will need to become an Encore Forum Member. Click on the Register link on the top of this page and follow the instructions to become an Encore Forum Member.
If you are a new member and need help using these forums, please click on the FAQ link at the top of this page.