Encore Forums Encore Forums

Knowledgebase  Register  Login  My Profile  Inbox  Address Book  My Subscription  My Forums 

Photo Gallery  Member List  Search  Calendars  FAQ  Ticket List  Log Out

Calendars missing

 
Logged in as: Guest
  Printable Version
All Forums >> [Product Forums] >> [Productivity Software] >> Calendar Creator (2016 Release) >> Calendars missing Page: [1]
Login
Message << Older Topic   Newer Topic >>
Calendars missing - 6/28/2017 3:04:08 PM   
TVMangum69

 

Posts: 7
Joined: 4/22/2017
Status: offline
I tried to create a monthly calendar in version 1.0.2.493 using the "Create a Basic Calendar" option. I select the Month Calendar 3 Portrait and click the create button and it appears to create the calendars. When I click on the actual calendar page to edit all I get is a white screen and nothing else. I've attached a screen shot so everyone can see what I am seeing. I have even opened some of my other projects and they are now doing the same thing.

Is this a problem with a file being corrupted? I have looked at all of the setting and everything looks okay. Do I need to uninstall and reinstall the software? Any suggestions?

Attachment (1)
Post #: 1
RE: Calendars missing - 6/28/2017 9:56:24 PM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline
You may need to uninstall and reinstall the software. I'm not sure the specifics of why it happens but it's happened to another person I've worked with.

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to TVMangum69)
Post #: 2
RE: Calendars missing - 6/29/2017 9:01:33 PM   
TVMangum69

 

Posts: 7
Joined: 4/22/2017
Status: offline
I did an uninstall and reinstall and updated Java and it is still doing the same thing. I might try again and reboot between the uninstall and the reinstall.

(in reply to JasonC)
Post #: 3
RE: Calendars missing - 6/30/2017 9:07:17 AM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline
I had a discussion with our developers yesterday and revisited this issue. There are certain folders that need to be checked when you uninstall the program to see if they are left over. Have we been in contact through email before? I apologize if we have but are not able to find your email.

I'll send you an email through the forums to get more information about this. Because of the complexity of this issue I need to create a ticket in our support system to help you.

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to TVMangum69)
Post #: 4
RE: Calendars missing - 9/18/2017 3:20:20 PM   
TVMangum69

 

Posts: 7
Joined: 4/22/2017
Status: offline
Am I ever going to get a reply or a fix to this issue? I have done the e-mail through the forums, etc., and still do not have a solution. I either need this program to work or fix the original Calendar Creator program to not have to work with Admin rights.

(in reply to JasonC)
Post #: 5
Page:   [1]
All Forums >> [Product Forums] >> [Productivity Software] >> Calendar Creator (2016 Release) >> Calendars missing Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Please Note: In order to post a message on the forums, you will need to become an Encore Forum Member. Click on the Register link on the top of this page and follow the instructions to become an Encore Forum Member.

If you are a new member and need help using these forums, please click on the FAQ link at the top of this page.

Forum Software © ASPPlayground.NET Advanced Edition 2.4

0.031