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Printing issues

 
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All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 3.0 >> Printing issues Page: [1]
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Printing issues - 10/14/2018 1:37:41 PM   
LogHomeMom

 

Posts: 5
Joined: 3/2/2017
Status: offline
Good day, This just started yesterday. I have uninstalled reinstalled, installed updates, etc....
When I make a landscape sign, it prints in portrait, in the print preview, it in portrait also. I did also try to save as PDF and JPEG and it saves as portrait of course with it cut off. I have never had this happen before, help!

< Message edited by LogHomeMom -- 10/14/2018 1:50:05 PM >
Post #: 1
RE: Printing issues - 10/14/2018 8:31:37 PM   
ellengard


Posts: 3112
Joined: 10/2/2006
Status: offline
I am unable to reproduce this error except by specifying portrait orientation in the print setup. When it's set for landscape, my landscape sign prints correctly.

Try opening a ready-made landscape sign project, then replace elements with what you want. See if that prints OK. It could be that your particular project got corrupted.

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my desktop publishing tips
Print Shop guest blogger(2014-18)

(in reply to LogHomeMom)
Post #: 2
RE: Printing issues - 10/14/2018 8:55:18 PM   
TMLFAN4LIFE


Posts: 1552
Joined: 12/14/2005
From: Hayward, CA
Status: offline
If you like, you can email any of us through the forums email system, we'll reply and ask you for a copy of the project. I only have Print Shop 4.0 but it is my understanding that 3.0 projects can open in there.

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Jason Carver
Encore Technical Support and Forums Moderator.
http://encoresupport.freshdesk.com

(in reply to LogHomeMom)
Post #: 3
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