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PRINTSHOP 4.0

 
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PRINTSHOP 4.0 - 11/9/2019 11:28:55 PM   
TMNX

 

Posts: 6
Joined: 6/20/2018
Status: offline
IN PRINTDHOP VALUE CANNOT BE NULL AND 4.0 WHENEVER I WORK ON A PROJECT A MESSAGE ALUE CANNOT BE NULLFLASHJES
VALUE CANNOT BE NULL AND PARAMETER NAME SOURCE.
PSE ADVISE WHY THIS IS SO AND HOW TO OVERCOME. THANKS.
Post #: 1
RE: PRINTSHOP 4.0 - 11/10/2019 1:05:26 AM   
TMNX

 

Posts: 6
Joined: 6/20/2018
Status: offline
In Printshop 4.0 when working on a project I receive a flash message every time VALUE CANNOT BE NULL AND
PARAMETER NAME SOURCE.
Why this happens and how I can overcome this. Thanks.

(in reply to TMNX)
Post #: 2
RE: PRINTSHOP 4.0 - 11/10/2019 12:50:16 PM   
lindarobin


Posts: 760
Joined: 8/28/2004
Status: offline
In the knowledgebase, there is this article which may apply:
https://encoresupport.freshdesk.com/support/solutions/articles/43000017678-parameter-cannot-be-null-error-message

If it doesn't help, submit a tech support ticket. This forum is user-to-user support for sharing advice on how to use the features of the program such as the fill shape option. Sounds more like you need tech support.

(in reply to TMNX)
Post #: 3
RE: PRINTSHOP 4.0 - 11/11/2019 4:10:26 PM   
JasonC

 

Posts: 1622
Joined: 12/14/2005
From: Hayward, CA
Status: offline
quote:

ORIGINAL: TMNX

In Printshop 4.0 when working on a project I receive a flash message every time VALUE CANNOT BE NULL AND
PARAMETER NAME SOURCE.
Why this happens and how I can overcome this. Thanks.



Unfortunately we did not know the exact cause of this error when The Print Shop 4.0 was released. I've come across quite a few customers who had version 4.0 but not in the 4.01 build. Do you have access to this?

As a owner of Print Shop 4.0. we do offer upgrade discounts for 5.0 if you would like to try this. Can I reach out to you through our forums to give you more information through the email you used to sign up?

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to TMNX)
Post #: 4
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