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All Forums >> [Product Forums] >> [Productivity Software] >> [The Print Shop 23.1 and older] >> PS Tech Tips >> Program is frozen at the Splash Screen

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Program is frozen at the Splash Screen - 11/8/2009 11:05:52 AM    Brandy redux Posts: 2376 Joined: 2/7/2007 Status: offline Problem Program is frozen at the Splash Screen. Solution Uninstall Microsoft® .NET Framework 1. Close programs and windows and return to the desktop. 2. Click the Start button and choose Control Panel. The Control Panel will open. 3. Double-click the Add/Remove Programs on Windows XP (Programs and Features on Windows Vista & Windows 7). The list of installed programs will open. 4. If Microsoft® .NET Framework 1.1 is in the list of installed programs, click on Microsoft® .NET Framework 1.1. Select Uninstall. 5. If Microsoft .NET Framework 1.1 (hotfix) is also in the list of installed programs, click on Microsoft .NET Framework 1.1 (hotfix). Select Uninstall. NOTE: Since Broderbund programs use only .NET Framework 1.1, no other version of .NET Framework should be uninstalled. 6. If asked whether to delete shared files, click on No to All. 7. After uninstallation is complete, close all open windows and return to the desktop. Microsoft® .NET Framework 1.1 is now removed from the system. Reinstall Microsoft® .NET Framework 1. Go to this web site Microsoft .NET Framework Version 1.1 Redistributable Package then download and install .NET Framework 1.1 2. Go to this web site Microsoft .NET Framework 1.1 Service Pack 1 then download and install .NET Framework 1.1 SP 1. NOTE: If the issue is not resolved, corrupted program files can cause this issue. To fix that problem, click on this link Computer Cleanup on WinXP, WinVista & Win7 then follow the instructions in that FAQ. < Message edited by Brandy redux -- 1/27/2012 3:18:52 PM > _____________________________ For More Help: Click on the FAQ link at the top of this page Then, click on the All FAQ's button on the next page To contact me by email, please send your message to pine_97@yahoo.com Post #: 1

All Forums >> [Product Forums] >> [Productivity Software] >> [The Print Shop 23.1 and older] >> PS Tech Tips >> Program is frozen at the Splash Screen

Page: [1]

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