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Error: Program cannot create the image

 
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All Forums >> [Product Forums] >> [Productivity Software] >> [The Print Shop 23.1 and older] >> PS Tech Tips >> Error: Program cannot create the image Page: [1]
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Error: Program cannot create the image - 10/11/2010 12:14:17 PM   
Brandy redux


Posts: 2376
Joined: 2/7/2007
Status: offline
Problem

You receive the error "Program cannot create the image."

Solution

Please ensure that when you are installing The Print Shop that the older versions of The Print Shop, PrintMaster, and American Greeting Cards are uninstalled.

This is recommended because often times the older versions have projects and art that The Print Shop will try to import. If the projects and art are successfully imported, they may be unreadable because they are not using the correct file format. Uninstalling the older programs will prevent The Print Shop from attempting to import the older projects and art and allow only valid art and projects to be visible to The Print Shop.

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