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ProPublisher version20 freezes without admin rights

 
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ProPublisher version20 freezes without admin rights - 3/10/2011 6:25:22 AM   
matt76305

 

Posts: 1
Joined: 3/10/2011
Status: offline
I work in an education environment, and have installed The Print Shop Pro Publiser version 20 on the teacher's computer. Windows 7 64bit, Dual Core, 4 GB RAM. It is on our domain and we have users 'locked down' through Group Policy. I am an administrator, and the program opens fine, but if I log on as the teacher, the program will not open correctly, just gets to the blank page, and freezes. It must be shut down via Task manager.

Any Suggestions? I have found nothing through the technical support..
Post #: 1
RE: ProPublisher version20 freezes without admin rights - 3/10/2011 12:01:36 PM   
Brandy redux


Posts: 2376
Joined: 2/7/2007
Status: offline
Hi matt76305,

As you have seen, Print Shop 20 works correctly only with Administrator privileges. However, when Print Shop 20 is installed correctly, the only known problem for Limited User accounts is that the Object Toolbar (on the left side of the window) is missing.

If you will click on the link below

http://forums.encoreusa.com/tm.asp?m=40495&mpage=1&key=鸯

you will be able to review only know fix for the problem.

However, if Print Shop 20 continues to freeze after applying the fix, that would indicate that the installation might have become corrupt. And, in that case, the recommended solution would be to click on the link below

http://forums.encoreusa.com/tm.asp?m=41214&mpage=1&key=ꃾ

then follow the directions in that FAQ.

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(in reply to matt76305)
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