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The Print Shop 2.0 has stopped working

 
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The Print Shop 2.0 has stopped working - 1/23/2015 7:48:26 AM   
balls1972

 

Posts: 1
Joined: 1/23/2015
Status: offline
I have Printship2.0 Deluxe and I was working on a "brochure". I went to go to page 2 and I get the error message "The Printshop 2.0 has stopped working" and the entire program shuts down. What happened?
Post #: 1
RE: The Print Shop 2.0 has stopped working - 1/23/2015 9:53:50 AM   
ellengard


Posts: 3253
Joined: 10/2/2006
Status: offline
This program is quite old so support for this product is limited to the support site knowledgebase only:
http://support.encore.com/technicalsupport/product_detail.aspx?product_id=2579

Although I didn't see an article that exactly addresses your description, "... has stopped working" happens to me when using up resources by "overloading" my project. e.g. many images, the resolution of the images are too high, many special effects.

Also, if there are a lot of other programs running (including start up programs running in the background), resources are already limited.

If your program continues to crash, even when you have turned off background programs and taken steps to reduce the file size/complexity of your project, then it may be that the program has become corrupted and requires a clean re-install:
http://support.encore.com/customerservice/genericcleaninstall.aspx

(in reply to balls1972)
Post #: 2
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