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PrintShop Error Saving to Network Folder

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PrintShop Error Saving to Network Folder - 1/17/2018 2:41:22 PM   
cmason47

 

Posts: 2
Joined: 1/17/2018
Status: offline 		Hello, I am posting here on the behalf of the association I'm employed by. We use PrintShop here, and our users save to a network based folder redirect.This is meant to allow our users to
save documents and use them between different machines, and make for easier backups. Our users encountered an error when trying to save to this network folder ONLY when saving a Printshop document as a .PSproj file.
We get a "<ProjectSaveFailure>" error when trying to save projects and a "This file does not appear to be a TPS3.0 or TPS 2.0 formatted project file." error when opening these projects. The same file can then be moved out of the network
folder and opened perfectly fine, same for saving the files. I have searched the support articles and attempted all of the "Solutions" and have not had any luck so far. I would really apperciate some assitance as soon as possible.
Post #: 1
RE: PrintShop Error Saving to Network Folder - 1/17/2018 3:18:55 PM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline 		This program is not supported over a network It is intended to function on a stand alone computer which the files are saved to locally on the hard drive.

If you attempt to run or install a program from a network or save files to a network drive, it will give errors.

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to cmason47)
Post #: 2
RE: PrintShop Error Saving to Network Folder - 1/17/2018 3:22:53 PM   
cmason47

 

Posts: 2
Joined: 1/17/2018
Status: offline 		Was this a recent design choice? When saving files from PrintShop 23.1 to network drives everything works fine.

(in reply to JasonC)
Post #: 3
RE: PrintShop Error Saving to Network Folder - 1/17/2018 3:37:52 PM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline 		I honestly don't have any info on the programming or design. I simply know that our programs are intended for use on a personal home computer and corporate networks may interfere with the way the programs functionality is designed.

As long as the program is installed properly and the files are saved locally to the same computer, it should function. But drives that are not physically on the computer or drives that are in the cloud won't work.

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to cmason47)
Post #: 4
RE: PrintShop Error Saving to Network Folder - 1/17/2018 7:03:04 PM   
ellengard


Posts: 3253
Joined: 10/2/2006
Status: offline 		It's certainly not as convenient as a network, but the workaround is to email the project.

(in reply to cmason47)
Post #: 5
RE: PrintShop Error Saving to Network Folder - 1/17/2018 7:18:17 PM   
ellengard


Posts: 3253
Joined: 10/2/2006
Status: offline
quote:

ORIGINAL: cmason47
Was this a recent design choice? When saving files from PrintShop 23.1 to network drives everything works fine.

see: http://forums.encoreusa.com/fb.asp?m=50202

Even version 23.1 was never supported on a network. It did work for some, but that was luck. If it ran into trouble, tech support couldn't fix it because the program wasn't specifically designed to work on a network.

(in reply to cmason47)
Post #: 6
RE: PrintShop Error Saving to Network Folder - 8/30/2022 4:35:01 AM   
prasedenica

 

Posts: 2
Joined: 6/29/2022
Status: offline 		Your mission is to repair your devastated ranch. duck life will assist you in completing this objective, but you must first become a good trainer in order to pass the missions with flying colors.

(in reply to ellengard)
Post #: 7
RE: PrintShop Error Saving to Network Folder - 3/24/2023 4:35:39 AM   
shara123

 

Posts: 19
Joined: 7/11/2022
Status: offline 		If these steps do not resolve the issue, you may need to consult with the technical support subway surfers team for PrintShop or your network administrator for further assistance in resolving the issue. They may be able to provide additional insights or recommendations specific to your network setup and configuration.

(in reply to prasedenica)
Post #: 8
RE: PrintShop Error Saving to Network Folder - 9/21/2023 2:54:59 AM   
voucheat

 

Posts: 9
Joined: 6/30/2022
Status: offline
quote:

ORIGINAL: ellengard

quote:

ORIGINAL: cmason47
Was this a recent design choice? When saving files from PrintShop 23.1 to network drives everything works fine.

see: http://forums.encoreusa.com/fb.asp?m=50202
free games
Even version 23.1 was never supported on a network. It did work for some, but that was luck. If it ran into trouble, tech support couldn't fix it because the program wasn't specifically designed to work on a network.


This version works very stable.

(in reply to ellengard)
Post #: 9
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