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All Forums >> [Product Forums] >> [Productivity Software] >> [The Print Shop 23.1 and older] >> PS Printing Specific Issues >> Double Sided Printing Problems

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Double Sided Printing Problems - 2/11/2010 1:46:06 PM    mfgibson   Posts: 4 Joined: 1/25/2010 Status: offline I am trying to print a greeting card and I cannot complete the Double-Sided Printing Wizard. When I get to step 15, no options match. I first encountered this problem in an older version of PrintShop that I was using, and assumed it was because my printer is newer then that version of the software. I am now using PrintShop 23, and I'm still having the same problem. Why didn't Broderbund update the software to accomodate newer printers? The problem with having to bypass the Wizard is that then the software can't tell me how to reload the paper to print the second side, and consequently, I frequently end up loading it wrong and wasting alot of expensive card stock. Is there a patch or an upgrade available that would correct this problem? Post #: 1

RE: Double Sided Printing Problems - 2/11/2010 1:57:53 PM    Brandy redux Posts: 2376 Joined: 2/7/2007 Status: offline Hi mfgibson, I'm going to make a guess that the printer you are using is an HP printer. It has been known for a long time that many HP printers are not completely compatible with Broderbund software. And, it is has been found over the years that many HP printers are not completely compatible with many software applications. But, where you asked, "Why didn't Broderbund update the software to accommodate newer printers?" It is very important to keep in mind that it is not the software developers' responsibility to accommodate newer printers. It is, instead, the printer developers' responsibility to accommodate existing software. Please click on this link Double-sided printing problems to view a pinned item which provides several recommended solutions for dealing with double-sided printing problems. < Message edited by Brandy redux -- 9/20/2010 5:15:36 PM > _____________________________ For More Help: Click on the FAQ link at the top of this page Then, click on the All FAQ's button on the next page To contact me by email, please send your message to pine_97@yahoo.com (in reply to mfgibson) Post #: 2

RE: Double Sided Printing Problems - 2/11/2010 3:17:47 PM    Brandy redux Posts: 2376 Joined: 2/7/2007 Status: offline quote: The problem with having to bypass the Wizard is that then the software can't tell me how to reload the paper to print the second side Since I choose to not use the Double-Sided option for printing, I also had to figure out a way to know exactly how to reload the paper for the second side. My solution for that problem is to turn ON the printer's Print Preview - to make sure that a Print Preview is displayed before each print job is printed. Then, when the Print Preview window for my Epson printer opens, and shows me which end of the print job will go into the printer first, I insert the paper accordingly. < Message edited by Brandy redux -- 2/2/2012 8:58:43 PM > _____________________________ For More Help: Click on the FAQ link at the top of this page Then, click on the All FAQ's button on the next page To contact me by email, please send your message to pine_97@yahoo.com (in reply to Brandy redux) Post #: 3

RE: Double Sided Printing Problems - 2/11/2010 3:50:07 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline quote: ORIGINAL: mfgibson ... how to reload the paper to print the second side, and consequently, I frequently end up loading it wrong and wasting a lot of expensive card stock. You only ever have to make the mistake ONCE and then you know for the rest of the life of your printer, how to insert your paper for the second side. The trick is to write it down. Create a card with only the words "FRONT", "INSIDE" and "BACK" on the appropriate panels. With a pen, draw an arrow indicating the edge going into your printer. Print the first side of this card on plain paper. Flip the paper over and draw an arrow indicating the edge going into your printer. Print the second side. Did it print correctly? If yes, keep this paper because it shows you how to insert your paper the next time - NOTE THE ARROWS. If no, keep this paper because it shows you how NOT to insert your paper the next time - NOTE THE ARROWS. (in reply to mfgibson) Post #: 4

All Forums >> [Product Forums] >> [Productivity Software] >> [The Print Shop 23.1 and older] >> PS Printing Specific Issues >> Double Sided Printing Problems

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