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All Forums >> [Product Forums] >> [Games] >> [Hoyle®] >> [Hoyle Puzzle & Board Games 2009] >> Puzzle Games >> This game was unable to setup the display for our needs

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This game was unable to setup the display for our needs - 12/27/2010 3:40:17 PM    Brandy redux Posts: 2376 Joined: 2/7/2007 Status: offline PROBLEM: This game was unable to setup the display for our needs. SOLUTION: That error message indicates that either your video card is not compatible with the Hoyle program or your video card driver is either outdated or corrupt. Note: A screen resolution of '1024x768' is listed in the Minimum System Requirements for all 2009 and later Hoyle products. And, for that reason, netbooks which offer a maximum screen resolution of only 1024 x 600 are not compatible with 2009 and later Hoyle products. However, those netbooks should be completely compatible with the 2008/Classic Hoyle products, all of which can be successfully installed on even a 64-bit version of Windows 7, provided a 'clean' install is performed, exactly as described in this FAQ http://forum.hoylegaming.com/phpBB3/viewtopic.php?f=6&t=10 If you can confirm that your video card offers a screen resolution of AT LEAST 1024x768, the next step would be to click on this link http://forum.hoylegaming.com/phpBB3/viewtopic.php?f=6&t=3 then follow the directions in that FAQ for updating your video card driver. If updating the video card driver does not solve the problem, you have 2 choices: 1. Click on the link below http://forums.encoreusa.com/tm.asp?m=24071&mpage=1&key=%E5%B8%87 then follow the directions in that FAQ for contacting Technical Support. 2. If you purchased the Hoyle product from a retail store within the last 90 days or from broderbund.com or hoylegaming.com within the last 30 days, click on the link below http://support.encore.com/customerservice/refunds.aspx to check out the Refund policy, which applies even to software that has already been opened and installed. _____________________________ For More Help: Click on the FAQ link at the top of this page Then, click on the All FAQ's button on the next page To contact me by email, please send your message to pine_97@yahoo.com Post #: 1

All Forums >> [Product Forums] >> [Games] >> [Hoyle®] >> [Hoyle Puzzle & Board Games 2009] >> Puzzle Games >> This game was unable to setup the display for our needs

Page: [1]

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