JasonC
Posts: 1692
Joined: 12/14/2005 From: Hayward, CA Status: offline
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Hi barndor3578, That does not sound good if the program is not opening up. Whatever the case may be it sounds like our technical support department may need to assist you with this. You can visit http://support.encore.com and search for the product you need help with. Each product has articles listed for troubleshooting. Just choose an article and scroll down to the bottom of the page for our contact information. You can call us up via the telephone or submit an email request.
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Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com
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