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Adding Events

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Adding Events - 12/27/2016 2:02:10 PM   
Bob Murphy

 

Posts: 2
Joined: 12/28/2010
Status: offline 		I cannot add an event. I go through the motions and all looks fine as I prepare the event. But when I click the OK button the program returns me to the calendar without adding the event.
If I modify one of the existing events - such as a holiday - it does work "sorta" in that part of the updated material is added. An embellishment such as "age" doesn't show up at all.

I have done a clean uninstall of the program and that didn't help.

Has anyone been able to do this okay?
Post #: 1
RE: Adding Events - 12/27/2016 6:29:40 PM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline
quote:

ORIGINAL: Bob Murphy

I cannot add an event. I go through the motions and all looks fine as I prepare the event. But when I click the OK button the program returns me to the calendar without adding the event.
If I modify one of the existing events - such as a holiday - it does work "sorta" in that part of the updated material is added. An embellishment such as "age" doesn't show up at all.

I have done a clean uninstall of the program and that didn't help.

Has anyone been able to do this okay?


You can create new categories for events to show up on the Calendar. But it's hit and miss sometimes, you can add them to the pre-made categories, and they will appear. If you want to correct your mistake on the events, you will have to delete it from the list of events and try it again.

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to Bob Murphy)
Post #: 2
RE: Adding Events - 12/28/2016 8:00:19 PM   
Pat49

 

Posts: 10
Joined: 1/4/2013
Status: offline 		I have been trying to add events to the Calendar by following the steps from the How to help but the program
will not work. I did get it to add one event and went to do another and it did not work. I have tried to enter the same
event 10 time by using the add event icon and selecting the event that I want to add and no luck. The only way I can
add anything is by using text but I want to add a back ground color to the event and text will not support that. I have
also tried to change the background for a given day and that will not work as it is advertised in doing. The big
program lies in the event adding for me.
Any help would be helpful!

(in reply to Bob Murphy)
Post #: 3
RE: Adding Events - 12/28/2016 10:08:35 PM   
ellengard


Posts: 3253
Joined: 10/2/2006
Status: offline 		I just finished watching the video for adding an event.
http://www.broderbund.com/calendar-creator-videos/#Videos
At the end she says, "Notice that the event was successfully created and can be added to your calendar project." This suggests to me that you can create all sorts of events, but they aren't instantaneously added to your project. I think you then choose from your events list, which ones you want in your calendar.

This is my best guess since I don't have this program.

(in reply to Pat49)
Post #: 4
RE: Adding Events - 12/29/2016 8:17:13 AM   
Bob Murphy

 

Posts: 2
Joined: 12/28/2010
Status: offline 		I too have been unable to add events in anything like a consistent manner. I have talked with CC tech support and they were unable to help.
At their direction, I uninstalled both CC 12.1 and the new version, removed some extraneous files and reinstalled CC. No help.

I have given up and returned my software for a refund. Perhaps the next version will be more ready for prime time!

Bob Murphy

(in reply to ellengard)
Post #: 5
RE: Adding Events - 12/29/2016 5:05:23 PM   
Pat49

 

Posts: 10
Joined: 1/4/2013
Status: offline 		Thanks for letting me know that I am not the only one having problems. As of 12/29/16 I no longer have the
software installed. I have returned the software for a refund as it gave me another worse error that shut down the
software completely. This was a java error. Even after uninstalling and reinstalling twice the software will not not
work as the java error did something somewhere either on the internet or in a hidden file that is not deleted.

(in reply to Bob Murphy)
Post #: 6
RE: Adding Events - 12/30/2016 11:40:32 AM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline 		Sorry for the trouble you're experiencing with the software. The latest Oracle Java Runtime would help with the program running. However, there can be many causes in why the software causes this error. Did you work with our Tech Support team and if so, what did they say about it?

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to Pat49)
Post #: 7
RE: Adding Events - 12/31/2016 4:35:19 PM   
Pat49

 

Posts: 10
Joined: 1/4/2013
Status: offline 		I did send a copy of the error message to the tec people and they told me that it would be forwarded
to the correct people and that they would get back to me on the problem so I am waiting to here from them.

(in reply to JasonC)
Post #: 8
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