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Mislabeled software?

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All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 3.5 >> Mislabeled software? Page: [1]
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Mislabeled software? - 2/9/2018 1:39:32 AM   
tryingcake

 

Posts: 2
Joined: 2/9/2018
Status: offline 		I just installed PrintShop 3.5 Professional. The box reads "PrintShop 3.5 Professional." The disk reads "PrintShop 3.5 Professional."

But it installs PrintShop 3.5 Deluxe.

Deluxe does not have all of the features that I want. I bought this specifically for magic wand. Has anyone else had this problem? I know this an older version. But it should still be the correct product. Help!!




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Post #: 1
RE: Mislabeled software? - 2/9/2018 1:44:14 AM   
tryingcake

 

Posts: 2
Joined: 2/9/2018
Status: offline 		Picture of open program




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(in reply to tryingcake)
Post #: 2
RE: Mislabeled software? - 2/9/2018 8:21:40 AM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline 		You might have a defective disk. Unfortunately we don't sell this program any further so you will need to return the product to the place you purchased from.

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Encore Sales Department and Customer Service
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(in reply to tryingcake)
Post #: 3
RE: Mislabeled software? - 2/9/2018 8:23:06 AM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline
quote:

ORIGINAL: tryingcake

I just installed PrintShop 3.5 Professional. The box reads "PrintShop 3.5 Professional." The disk reads "PrintShop 3.5 Professional."

But it installs PrintShop 3.5 Deluxe.

Deluxe does not have all of the features that I want. I bought this specifically for magic wand. Has anyone else had this problem? I know this an older version. But it should still be the correct product. Help!!





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_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to tryingcake)
Post #: 4
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