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All Forums >> [Product Forums] >> [Games] >> [Viva-Media Games] >> Mystery Collection Volume 1 >> Secret Visions 6 CD (Mystery Masters Collectors Edition)

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Secret Visions 6 CD (Mystery Masters Collectors Edition) - 7/28/2014 7:09:10 AM    Bearseeker   Posts: 1 Joined: 7/28/2014 Status: offline I just bought this CD that has 6 games on it, and just installed it. When I try to go into the games to play, the only thing I can see on my computer is the link to the website. There are no games. I don't know if I did something wrong when installing but could someone please give me some ideas? I don't want to think I spend 10.00 just to be sent to a website to spend MORE money. Post #: 1

RE: Secret Visions 6 CD (Mystery Masters Collectors Edi... - 7/28/2014 8:50:30 AM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline Hi Bearseeker! Welcome to the forums! and thanks for posting your question. I'm aware that some of our games do not install shortcuts on the desktop depending on what operating system you are on. Under Windows XP , Some of our games on Windows XP do not install shortcuts to the desktop or the start menu. These games can be found in C:\Program Files\Viva Media, If you don't see these shortcuts on Vista and up , they would be in the Start Menu under Viva Media. If you don't see the shortcuts in the menu check the folder I mentioned above to see if our games are in that folder (If you are on 64 bit, the program files folder would be called Program Files (x86) If you still can't find the games after this please post back here and I can direct you on how to get a replacement game. We have had a few instances where some of our disks are blank with no games but a shortcut and we can help get you a new copy of it that works. _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to Bearseeker) Post #: 2

All Forums >> [Product Forums] >> [Games] >> [Viva-Media Games] >> Mystery Collection Volume 1 >> Secret Visions 6 CD (Mystery Masters Collectors Edition)

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