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All Forums >> [Product Forums] >> [Games] >> [Viva-Media Games] >> Ominous Paths 6 Pack >> Games will not open

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Games will not open - 11/29/2013 8:24:53 AM    Southern Discomfort   Posts: 2 Joined: 11/29/2013 Status: offline I bought the Ominous Paths a few days ago at Walmart and I have tried to download the disc on to my PC several times. Three of the games will open and three of them will not. I have tried deleted and reinstalling the entire disc several times and I have also tried installing the three games that wouldn't open individually seperately and they still will not open. Any suggestions? Post #: 1

RE: Games will not open - 11/29/2013 4:00:11 PM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline Would you mind naming the three that will not launch? I'd like to check this against my copy to see if the bug exists. _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to Southern Discomfort) Post #: 2

RE: Games will not open - 12/2/2013 5:53:41 AM    Southern Discomfort   Posts: 2 Joined: 11/29/2013 Status: offline The three that won't open are Cruel Games (?) - The red riding hood game, Girls with Secrets, and The Gift. I went to Walmart and exchanged the disc for another copy of the same thing and it is even worse. Two of the icons will download on to my computer and but won't open and Cruel Games the icon won't even load only a file folder and when you open the file folder there are a bunch of read only documents in it. (in reply to JasonC) Post #: 3

RE: Games will not open - 12/2/2013 11:09:21 AM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline Make sure you turn off your virus protection when installing these games. Beyond this, ,make sure you are doing a clean install of the software as indicated here: http://forums.encoreusa.com/tm.asp?m=24104 We also have a FAQ on troubleshooting installation issues with software and it can be found here: http://forums.encoreusa.com/tm.asp?m=28809 If problems persist, please use the form here : http://support.encore.com/technicalsupport/tech_support_frm.aspx?product_id=3154 and someone will get to you shortly. Please be aware that this game is not supported on Windows 8 or 8.1 by Encore Technical Support. _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to Southern Discomfort) Post #: 4

All Forums >> [Product Forums] >> [Games] >> [Viva-Media Games] >> Ominous Paths 6 Pack >> Games will not open

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