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All Forums >> [Product Forums] >> [Games] >> [Hoyle®] >> Hoyle Board Games 2005 >> Cannot install or play from CD

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Cannot install or play from CD - 3/19/2014 8:48:38 AM    unclewoody   Posts: 4 Joined: 3/19/2014 Status: offline I recently had to do a system recovery (not restore) on my Win 7 computer. Since then, I have not been able to successfully install and run the Hoyle 2005 board games, or to run them from the CD. They had previously been installed and working on this same computer. Any help is appreciated. ^Locked at thread creators request < Message edited by TMLFAN4LIFE -- 3/20/2014 8:07:53 AM > Post #: 1

RE: Cannot install or play from CD - 3/19/2014 10:06:17 AM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline What difficulties are you encountering? Can you post back any error messages you may be receiving during the install process? I've been able to get Hoyle Board 2005 to work well on Windows 7 but need some more info from you. _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to unclewoody) Post #: 2

RE: Cannot install or play from CD - 3/19/2014 11:25:56 AM    unclewoody   Posts: 4 Joined: 3/19/2014 Status: offline No error messages. It goes through, or at least appears to, the install process, but when I click on the desktop icon, the screen momentarily goes black, flickers, then back to the desktop. They ran fine prior to the recovery -- had to recover to Vista, then upgrade to Win 7. I am also puzzled as to why I cannot run the games directly from the CD. Any more info which might help? Thanks for the quick reply. (in reply to unclewoody) Post #: 3

RE: Cannot install or play from CD - 3/19/2014 11:41:51 AM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline When you see it go back to the desktop , do you still see the program icon in the task bar at the bottom? Some machines while I can't track down the exact cause do this behavior. The solution was to click the program icon in the system tray and it will go back to the game screen. _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to unclewoody) Post #: 4

RE: Cannot install or play from CD - 3/19/2014 11:49:55 AM    unclewoody   Posts: 4 Joined: 3/19/2014 Status: offline Jason, I tried it one more time, and I think I have it this time. Before, I was trying to do a custom install without the bells and whistles. This time I did a normal install, and I think it is OK. I'll disable the bells & whistles. Thanks, so much, for the help. Woody (in reply to unclewoody) Post #: 5

RE: Cannot install or play from CD - 3/19/2014 11:59:02 AM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline You should not have to disable anything to have a normal full experience of this game provided you did a normal install. Try to do a normal install one more time. If you still encounter some problems please do let me know. _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to unclewoody) Post #: 6

RE: Cannot install or play from CD - 3/19/2014 12:01:14 PM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline The optional install does not affect this version of the installer as I've noticed it installs the music and voices anyways. quote: ORIGINAL: unclewoody Jason, I tried it one more time, and I think I have it this time. Before, I was trying to do a custom install without the bells and whistles. This time I did a normal install, and I think it is OK. I'll disable the bells & whistles. Thanks, so much, for the help. Woody _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to unclewoody) Post #: 7

RE: Cannot install or play from CD - 3/19/2014 1:23:46 PM    unclewoody   Posts: 4 Joined: 3/19/2014 Status: offline Jason, how do I l close out this inquiry? (in reply to unclewoody) Post #: 8

All Forums >> [Product Forums] >> [Games] >> [Hoyle®] >> Hoyle Board Games 2005 >> Cannot install or play from CD

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