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All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 4.0 >> Lost Project

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Lost Project - 4/5/2016 11:16:52 PM    MamaT   Posts: 3 Joined: 4/5/2016 Status: offline I had created a Sign in Print Shop 4 and saved it. When I went back to retrieve it, it was on the list but when I tried to retrieve it disappeared from my projects. How do I find it? Post #: 1

RE: Lost Project - 4/6/2016 12:43:11 AM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline The default folder is Documents. What OS do you have? I can tell you the steps to get there. _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to MamaT) Post #: 2

RE: Lost Project - 4/6/2016 9:31:57 PM    MamaT   Posts: 3 Joined: 4/5/2016 Status: offline I'm using Windows 10. I wasn't sure by your comment if this isn't considered a functionality problem. Should I have went to technical support? I am new at the forum actions. (in reply to JasonC) Post #: 3

RE: Lost Project - 4/6/2016 9:54:04 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline Try selecting your project from the My Projects Gallery- it shows thumbnails of all your saved projects. (in reply to MamaT) Post #: 4

RE: Lost Project - 4/6/2016 10:07:10 PM    MamaT   Posts: 3 Joined: 4/5/2016 Status: offline That's the problem.....it removed if from the "My Projects Gallery" after I saved it. (in reply to ellengard) Post #: 5

RE: Lost Project - 4/6/2016 11:24:08 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline Have you tried looking in the Documents folder? Or doing a search for all files with the extension ".PSproj" ? (in reply to MamaT) Post #: 6

All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 4.0 >> Lost Project

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