PM 18: Cannot Remove Hints Option (Full Version)

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Rollocop -> PM 18: Cannot Remove Hints Option (7/31/2008 11:46:18 AM)

I have a brand new copy of PrintMaster Platinum 18 which has been installed and have tried to remove the "helpful hints" feature in the General Options command. I remove all the checkmarks (and click OK) but when I start the program the next time, I get all the hints and the the checkmarks in the General Options Help have returned. This wouldn't normally be an issure except that I have to use voice recognition to access the program (I am paralyzed) and I cannot easily remove the hint that covers the hub screen by voice.

Any ideas why this is happening and how can I fix it?

Thanks
Craig




Brandy redux -> RE: PM 18: Cannot Remove Hints Option (7/31/2008 11:48:55 AM)

Hi Craig,

Unfortunately, it is not possible to remove the 'Show Tooltips' hints or the 'Show Text Box Hints'. But, it is possible to remove the 'Show Helpful Hints' by deselecting that box on Tools | Options | Help, clicking on OK, then closing PrintMaster Platinum 18.

If that doesn't work for you, it is possible that your installation is corrupt in some way. And, in that case, you might want to click on this link

Troubleshooting Installation Problems

and review the information in that FAQ.




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