|
Brandy redux -> Error: Visual C++ Runtime Error (5/30/2010 5:42:46 PM)
|
Runtime Error
When attempting to open a program, a Runtime Error occurs. This issue can occur when Microsoft® .NET Framework 1.1 is not installed or when Microsoft® .NET Framework 1.1 has become corrupt. Uninstalling and/or reinstalling Microsoft® .NET Framework 1.1 will resolve this issue.
Uninstall Microsoft® .NET Framework
1. Close programs and windows and return to the desktop.
2. Click the Start button and choose Control Panel. The Control Panel will open.
3. If you are using Windows XP, click on 'Add/Remove Programs' - if you are using Windows Vista or Windows 7, click on 'Programs and Features'. The list of installed programs will open.
4. If Microsoft® .NET Framework 1.1 is in the list of installed programs, click on Microsoft® .NET Framework 1.1. Select Uninstall.
5. If Microsoft .NET Framework 1.1 (hotfix) is also in the list of installed programs, click on Microsoft .NET Framework 1.1 (hotfix). Select Uninstall.
6. If asked whether to delete shared files, click on No to All.
7. After uninstallation is complete, close all open windows and return to the desktop.
Microsoft® .NET Framework 1.1 is now removed from the system.
NOTE: Since all Broderbund programs except Print Shop 2.0 and PrintMaster 2011 use only .NET Framework 1.1, no other version of .NET Framework should be uninstalled.
Reinstall Microsoft® .NET Framework
1. Go to this web site
Microsoft .NET Framework Version 1.1 Redistributable Package
then download and install .NET Framework 1.1
2. Go to this web site
Microsoft .NET Framework 1.1 Service Pack 1
then download and install .NET Framework 1.1 SP 1.
Note: To prevent a reoccurrence of this issue, it is advisable to update the video card driver. Click on the link below for instructions.
Updating Video Card Driver: 2000/XP/Vista/7/Mac OS X 10.4.0 and later
NOTE: If the issue is not resolved, corrupted program files can cause this issue. To fix that problem, click on this link
Computer Cleanup on WinXP, WinVista & Win7
then follow the instructions in that FAQ.
|
|
|
|
