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Brandy redux -> RE: Printer not activated error code 20 (7/28/2011 10:47:00 AM)
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Hi Hippodrome,
The problem you are experiencing is not being caused by Adobe - because Adobe is only a PDF Reader and your problem is being caused by the PDF driver which is installed with Print Shop.
The most important point to keep in mind is that, as can be seen in your previous post here
http://forums.encoreusa.com/tm.asp?m=41562&mpage=1&key=%EA%89%9A
you have both Print Shop 23 and Print Shop 23.1 installed on your computer.
Since both Print Shop 23 and Print Shop 23.1 install different versions of the PDF driver, the logical conclusion is that you will never be able to use the Save as PDF option with both Print Shop 23 and Print Shop 23.1. However, that fact has never been proven - because since there is so very little difference between Print Shop 23 and Print Shop 23.1, I have never had both versions installed on the same computer at the same time.
So, if you decide to keep both Print Shop 23 and Print Shop 23.1 installed on your computer at the same time, you will definitely need to use CutePDF Writer with one of those versions. And, I have to wonder if you might be experiencing the problem because you tried to create the PDF file with Print Shop 23 instead of Print Shop 23.1.
If you ever decide to reinstall Print Shop, you might want to make sure that you install ONLY Print Shop 23.1 - because the PDF driver that installs with Print Shop 23.1 is said to be more compatible with Windows 7 than is the PDF driver which installs with Print Shop 23.
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