Program crashes when I click print (Full Version)

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robinvrn -> Program crashes when I click print (1/1/2013 6:02:45 PM)

I have the newest version of The Print Shop 3.0 and no updates are recommended. However, when I click print the program closes down. I have contacted support without any response. Seems this software has a lot of issues.
It is not my printer because I can print Rast layers from other software and my printer works fine. It is something within the software. I have uninstalled and reinstalled and still the same issue.

Any suggestions. I am running windows Vista 34 bit



lydia1740 -> RE: Program crashes when I click print (1/1/2013 6:58:23 PM)

You might want to consider requesting a refund

http://support.encore.com/customerservice/refunds.aspx



ellengard -> RE: Program crashes when I click print (1/4/2013 5:43:17 PM)

quote:

ORIGINAL: robinvrn
...when I click print the program closes down... I am running windows Vista 34 bit

Even though the min requirements list Win XP and Vista, I could never get the program to work until I got Win 7. The program closed when I tried to print, but this was fixed when I updated to version 3.0.5.

So if your version is older than 3.0.5, updating is essential to remedy the print problem.

As suggested, you may want a refund since PS3.0 is more of a Win7 program. For Vista, I recommend PS 23.



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