Print Shop Deluxe version 21 Frozen (Full Version)

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Jen -> Print Shop Deluxe version 21 Frozen (7/12/2013 11:11:20 AM)

When I go to open print shop deluxe version 21 it freezes at the splash screen. I have uninstalled it and followed the following instructions so far with no luck :
Go to the control panel
Go to add remove program select Microsoft .netframework 1.1 and remove
Also if you have the Microsoft .netframework 1.1 Hotfix select that and click remove as well.

Once both those are removed we can reinstall Microsoft .netframework from the Print Shop Install disc

You can do this by:
Insert the Print Shop Install disc
Double Click on My computer
Right Click on the Drive that contains the Print Shop Disc
Left click the open option.
Double click on the folder called Setup
Double click on the file that’s called 1033DotNetfx
This will reinstall the net framework on your computer and it should fix the issue you are having.

HELP! It's driving me crazy and I just do not want to spend any more money on *%&T that fails to work properly. Any suggestions would be greatly appreciate. Thank you in advance for any and all help :)




ellengard -> RE: Print Shop Deluxe version 21 Frozen (7/12/2013 9:00:32 PM)

There is one thread that addresses installing PS 21 on Windows 7.
http://forums.encoreusa.com/tm.asp?m=37936

I don't think there is support for v21 anymore, as I couldn't find any tech articles relating to it. I do see this one for version 22. It may apply.
http://support.encore.com/technicalsupport/kb.aspx?kb_id=535&product_id=2386

You can submit a tech support ticket and hope they can help with version 21, although the support ticket is for v23.[>:]
http://support.encore.com/technicalsupport/tech_support_frm.aspx?product_id=2647




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