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Big Box of Art 350,000: "Unable to connect to online server"

 
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Big Box of Art 350,000: "Unable to connect to onli... - 3/9/2007 8:06:17 AM   
wannetta

 

Posts: 1
Joined: 3/9/2007
Status: offline
I am trying to figure out why I cannot get the Big Box of Art 350,000 to go online. Even though I have a DSL connection and it is always connected, and I believe I have set the program internet settings, I still get the message that the program cannot go online. For that reason, even though I have owned the program for a couple of years now, I have not registered it.
I thought there was supposed to be some access to some online graphics (without additional charge) I could be wrong, but I would like to know if I could be browsing through graphics all this time, but I have never been able to because of a glitch.

Any wisdom out there?

Wannetta

< Message edited by Brandy redux -- 8/17/2008 3:15:58 PM >
Post #: 1
RE: Big Box of Art 350,000: "Unable to connect to ... - 3/9/2007 1:30:55 PM   
Brandy redux


Posts: 2376
Joined: 2/7/2007
Status: offline
Hi Wannetta,

If the message you have been receiving says, "Unable to connect to online server," that is all part of an online promotion that was being offered shortly after the Big Box of Art 350,000 was first released. You are receiving the message because the online promotion has ended.

If your Big Box of Art 350,000 is like my Big Box of Art 410,000, the only online options in the Big Box of Art are in the Help menu. And, those options will take you only to Encore's Product and Support web sites.

There is no need to go online with the Big Box of Art to browse through graphics because ALL Big Box of Art graphics are on the CDs. So, there are no online graphics associated with Big Box of Art.

< Message edited by Brandy redux -- 8/17/2008 3:16:07 PM >


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(in reply to wannetta)
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