Encore Forums Encore Forums

Knowledgebase  Register  Login  My Profile  Inbox  Address Book  My Subscription  My Forums 

Photo Gallery  Member List  Search  Calendars  FAQ  Ticket List  Log Out

The Big Box of Art 410,000 and Windows Vista

 
Logged in as: Guest
  Printable Version
All Forums >> [Product Forums] >> [Productivity Software] >> [Hemera Software] >> General functionality >> The Big Box of Art 410,000 and Windows Vista Page: [1]
Login
Message << Older Topic   Newer Topic >>
The Big Box of Art 410,000 and Windows Vista - 5/21/2007 2:38:27 PM   
medic92

 

Posts: 2
Joined: 5/21/2007
Status: offline
Ok, I click on a picture, it tells me which cd to insert and I insert the cd. Nothing comes up on the right side like it did with XP and I can't find any patches for this software to fix the issue in Vista. Am I missing something simple like some sort of moron?
Post #: 1
RE: The Big Box of Art 410,000 and Windows Vista - 5/21/2007 3:13:13 PM   
Brandy redux


Posts: 2377
Joined: 2/7/2007
Status: offline
Hi medic92,

The first thing that you will want to keep in mind is that The Big Box of Art 410,000 was released quite a while before WinVista was released. So, The Big Box of Art 410,000 is not, technically, compatible with WinVista. And, as far as I can tell, neither the Encore Knowledgebase nor the hemera.com web site are offering any updates for WinVista.

On WinXP, the problem you described (nothing comes up on the right side) is known to be caused (but ONLY with JPG images) when the user is NOT logged onto the computer with a Computer Administrator account. So, if you are not logging onto WinVista with a Computer Administrator account when you try to run The Big Box of Art 410,000 AND/OR if you were not logged onto WinVista with a Computer Administrator account when you installed The Big Box of Art 410,000 AND/OR if you did not do a 'clean' install of The Big Box of Art 410,000 (by temporarily disabling background programs in Start | Run | MSConfig | Startup before you installed The Big Box of Art 410,000), one or all of those situations could be causing your problem.

Since many pre-WinVista programs are not compatible with WinVista, one recommended fix for working around this problem is to use the Compatibility Wizard, as described here:

"Compatibility Mode: How to Use "

< Message edited by Brandy redux -- 9/21/2010 5:27:31 PM >


_____________________________

For More Help:
Click on the FAQ link at the top of this page
Then, click on the All FAQ's button on the next page

To contact me by email, please send your message to [email protected]

(in reply to medic92)
Post #: 2
RE: The Big Box of Art 410,000 and Windows Vista - 5/21/2007 3:38:19 PM   
medic92

 

Posts: 2
Joined: 5/21/2007
Status: offline
Thanks for your help. All I had to do was set it to run as an administrator. I knew it was going to be something simple and I was just missing it.

(in reply to Brandy redux)
Post #: 3
Page:   [1]
All Forums >> [Product Forums] >> [Productivity Software] >> [Hemera Software] >> General functionality >> The Big Box of Art 410,000 and Windows Vista Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Please Note: In order to post a message on the forums, you will need to become an Encore Forum Member. Click on the Register link on the top of this page and follow the instructions to become an Encore Forum Member.

If you are a new member and need help using these forums, please click on the FAQ link at the top of this page.

Forum Software © ASPPlayground.NET Advanced Edition 2.4

1.227