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Product will not launch on WinXP or WinVista

 
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All Forums >> [Product Forums] >> [Productivity Software] >> [Hemera Software] >> General functionality >> Product will not launch on WinXP or WinVista Page: [1]
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Product will not launch on WinXP or WinVista - 6/25/2007 12:35:02 AM   
Brandy redux


Posts: 2376
Joined: 2/7/2007
Status: offline
If the Hemera product will not launch on WinXP or WinVista:

1. Open Windows Explorer

2. Go to the folder where you installed the product

3. Right click on the program file titled graphicsdesk.exe

4. Select Properties

5. Select the Compatibility tab

6. Change the compatibility to either Windows 2000 or 98

7. Try to launch the program again.

If you are NOT logged onto WinXP or WinVista with a Computer Administrator account, it may also be necessary to select the 'Run as Administrator' option.

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