I purchased Adventure Workshop (9th Edition) Preschool - 1st Grade and so far I was able to install 3 out of 4 programs with no problems.. but I am having trouble with "Arthur's Thinking Games"..
I insert CD into the drive and autorun pops up just like the other 3 CDs.. and as I go through the installation process, it shows that it cannot open source DSSAGENT.EXE and my anti-virus program shows that it is a spyware program, but since it is on the CD it is not removable.. I read from another post that you mentioned about restarting PC and removing checkmark from the box next to "Use Broadcast", so I tried that, but no success..
I could click "Ignore" box on the anti-virus window, but I am not sure what DSSAGENT.EXE will do to my PC and I don't want to risk it if it really is spyware of some sort.. is there another way to install "Arthur" on my PC? I am using Windows XP SP2, Pentium 4 with 1GB of RAM.. any help would be appreciated.. thank you!
If you are saying that your anti-virus program is generating a message during the install process, that would have to mean that you are not disabling your anti-virus program before you insert the install CD.
Anti-virus software should ALWAYS be disabled before installing software - because that anti-virus software can cause installations to become corrupt.
where I recommended removing the checkmark from the box next to "Use Brodcast" during the installation, you should have also seen where I said that the Brodcast part of the program is, actually, nothing more than a process to provide additional content to consumers, i.e.: screen savers, product updates, special discount programs.
The dssagent.exe file installs the Brodcast part of the program. Even though some anti-virus software will identify dssagent.exe as spyware, it is not spyware. And, as a matter of fact, Broderbund does not even use the Brodcast program anymore. So, when you do a 'clean' install, you will want to be sure to remove the checkmark from the box next to "Use Broadcast", to prevent the Brodcast program from being installed.
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