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Connection to the CheckPoint server has failed

 
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Connection to the CheckPoint server has failed - 3/5/2011 4:27:16 PM   
Brandy redux


Posts: 2377
Joined: 2/7/2007
Status: offline
Problem

Connection to the CheckPoint server has failed. Please contact your vendor for support

Solution

This is a result of the activation process not having Administrator privileges on Windows Vista and Windows 7 when trying to authenticate and save your key into the registry.

To set your program to “Run as administrator” on every launch (Windows Vista & Windows 7 Only):

* Right click on the icon which starts the program.

* When the menu drops down, left click on 'Properties'

* When the Properties window opens, left click on the 'Compatibility' tab

* Check the box for "Run this Program as administrator"

After this process is completed, the program should authenticate your serial key properly and start the program.

If the problem is not solved, you will need to request a new activation key from the web site below

http://support.encore.com/ordersupport/reauthorize/reauthorize.aspx

< Message edited by Brandy redux -- 10/7/2011 12:51:17 PM >


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