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All Forums >> [Product Forums] >> [Productivity Software] >> [The Print Shop 23.1 and older] >> PS General functionality >> System crashes after install PS 22 deluxe

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System crashes after install PS 22 deluxe - 3/28/2011 8:47:14 PM    GrahamNet   Posts: 1 Joined: 3/28/2011 Status: offline My system crashes with a blue screen upon wake up from sleep, after loading PS 22 Deluxe. Pertinent information: I recently had a HD die. I replaced with a new drive (identical) and reloaded my OS (Vista Home Premium) and all updates. System runs 100% until I load PS 22 Deluxe (plus the Vista patch). PC used to run perfectly prior to the new drive/reload. PS 22 will run after load and will launch my old files. The system only crashes on wake up from sleep, otherwise runs fine. I would appreciate any tips on how to overcome this. Considered an upgrade to 23.1 but I don't know if that will fix this issue or not and I'm not sure I need to make the $49 bet to find out. Post #: 1

RE: System crashes after install PS 22 deluxe - 3/28/2011 9:14:23 PM    Brandy redux Posts: 2376 Joined: 2/7/2007 Status: offline Hi GrahamNet, Since there have been known issues with Print Shop 22 on Vista, updating to 23.1 might be a good idea. You will, however, need to keep in mind that the only reason why 23.1 was created was to make it *slightly* more compatible with Windows 7 than is 23. So, upgrading to 23 should work every bit as well on Vista as upgrading to 23.1. However, before you do upgrading, you might want to consider the fact that your Print Shop 22 installation might be corrupt. And, the recommended solution for a corrupt installation is to click on the link below http://forums.encoreusa.com/tm.asp?m=41214&mpage=1&key=ꃾ then follow the directions in that FAQ. _____________________________ For More Help: Click on the FAQ link at the top of this page Then, click on the All FAQ's button on the next page To contact me by email, please send your message to pine_97@yahoo.com (in reply to GrahamNet) Post #: 2

All Forums >> [Product Forums] >> [Productivity Software] >> [The Print Shop 23.1 and older] >> PS General functionality >> System crashes after install PS 22 deluxe

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