Encore Forums Encore Forums

Knowledgebase  Register  Login  My Profile  Inbox  Address Book  My Subscription  My Forums 

Photo Gallery  Member List  Search  Calendars  FAQ  Ticket List  Log Out

Printing a picture

  		Logged in as: Guest
  Printable Version
All Forums >> [Product Forums] >> [Productivity Software] >> PrintMaster 2012 >> Printing a picture Page: [1]
Login
Message << Older Topic   Newer Topic >>
Printing a picture - 4/28/2013 2:13:28 PM   
Tondijames

 

Posts: 3
Joined: 4/26/2013
Status: offline 		Why dosen't the printer take the photo paper from the photo tray? The printer is all set to do so and the Printmaster Gold does not work right. I have tried everything to print a 4X6 photo and nothing works.
Post #: 1
RE: Printing a picture - 4/28/2013 3:00:02 PM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline 		Have you checked the printer icon at the bottom right to see if something was wrong? Tried rebooting the computer and then try it again?

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to Tondijames)
Post #: 2
RE: Printing a picture - 4/28/2013 4:43:47 PM   
ellengard


Posts: 3253
Joined: 10/2/2006
Status: offline
quote:

ORIGINAL: Tondijames
... Printmaster Gold does not work right.

PrintMaster Gold? You are in the PrintMaster 2012 forum. Advice for PrintMaster 2012 may not be relevant for PrintMaster Gold. What version are you using? 16, 17, 18?

Does your printer take paper from the photo tray when you use other programs or are you saying that this problem happens ONLY in PrintMaster?

If it only happens in PrintMaster, then unfortunately, that means your HP printer is incompatible with your version of PrintMaster. The workaround is to convert your project to PDF and print the PDF from Adobe Reader. If your printer still won't take paper from the photo tray, then you know it's not a PrintMaster problem.

< Message edited by ellengard -- 4/28/2013 4:49:18 PM >

(in reply to Tondijames)
Post #: 3
RE: Printing a picture - 4/30/2013 1:29:10 PM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline
quote:

ORIGINAL: ellengard

quote:

ORIGINAL: Tondijames
... Printmaster Gold does not work right.

PrintMaster Gold? You are in the PrintMaster 2012 forum. Advice for PrintMaster 2012 may not be relevant for PrintMaster Gold. What version are you using? 16, 17, 18?

Does your printer take paper from the photo tray when you use other programs or are you saying that this problem happens ONLY in PrintMaster?

If it only happens in PrintMaster, then unfortunately, that means your HP printer is incompatible with your version of PrintMaster. The workaround is to convert your project to PDF and print the PDF from Adobe Reader. If your printer still won't take paper from the photo tray, then you know it's not a PrintMaster problem.


I suggested to the user to export to a JPG and it fixed their problem
(user emailed me) :)

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to ellengard)
Post #: 4
RE: Printing a picture - 4/30/2013 5:53:05 PM   
lindarobin


Posts: 947
Joined: 8/28/2004
Status: offline
quote:

ORIGINAL: TMLFAN4LIFE
I suggested to the user to export to a JPG and it fixed their problem
(user emailed me) :)

Glad that's working for him. Unless he was adding text and graphics to an existing JPG from his camera, it's better to print the JPG using HP's 4x6 photo printing wizard. It's so automatic - like uploading JPGs from your camera to an online photo lab.

(in reply to JasonC)
Post #: 5
RE: Printing a picture - 4/30/2013 8:29:25 PM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline
quote:

ORIGINAL: lindarobin

quote:

ORIGINAL: TMLFAN4LIFE
I suggested to the user to export to a JPG and it fixed their problem
(user emailed me) :)

Glad that's working for him. Unless he was adding text and graphics to an existing JPG from his camera, it's better to print the JPG using HP's 4x6 photo printing wizard. It's so automatic - like uploading JPGs from your camera to an online photo lab.


Never knew that, I always save all my projects to JPG or PDF and go to Office Max or Staples and print out my work :)

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to lindarobin)
Post #: 6
Page:   [1]
All Forums >> [Product Forums] >> [Productivity Software] >> PrintMaster 2012 >> Printing a picture Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Please Note: In order to post a message on the forums, you will need to become an Encore Forum Member. Click on the Register link on the top of this page and follow the instructions to become an Encore Forum Member.

If you are a new member and need help using these forums, please click on the FAQ link at the top of this page.

Forum Software © ASPPlayground.NET Advanced Edition 2.4

0.031