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RocketBowl and Family Safe

 
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RocketBowl and Family Safe - 1/16/2014 8:36:20 PM   
RobertLummerding

 

Posts: 2
Joined: 1/16/2014
Status: offline
Hello
We got a new computer with win8.1. We turned on family safe monitoring
for our young kids including game monitoring. After turning this on our
kids cannot access rocket bowl.

Rocket bowl does not show up on the games list. I have it checked off
with allow unrated games.
I also allowed 10+ which is the next level above E.

Only when I turn off game monitoring will the kids be "allowed" access

to the game.

Any help? I called Microsoft and they suggested I contact the game
developer.

Thanks for any help.
Post #: 1
RE: RocketBowl and Family Safe - 1/16/2014 9:46:51 PM   
TMLFAN4LIFE


Posts: 1217
Joined: 12/14/2005
From: Hayward, CA
Status: offline
Sorry, but this program is not compatible with Windows 8 or 8.1

There will be no updates to resolve the issues you are encountering with Family Safe.

Third party programs that are preventing access to software you are installing need to be taken up with the developer of the software.

We can't give technical advice on how to resolve the issues such as the one you have posted as it's outside the scope of what these forums are intended for.

_____________________________

Jason Carver
Community Support at Encore Software

Please note that the forums are for functionality support only. Enter in your web browser http://support.encore.com for technical support relating to errors and crashes.

(in reply to RobertLummerding)
Post #: 2
RE: RocketBowl and Family Safe - 1/17/2014 9:40:56 AM   
RobertLummerding

 

Posts: 2
Joined: 1/16/2014
Status: offline
Thank-you for the update and help.

Robert

(in reply to TMLFAN4LIFE)
Post #: 3
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